Company Description

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.

Arηs Group was acquired by Accenture in July 2024.

Job Description

Join the Cloud Centre of Excellence at ARHS Group, part of Accenture, and become part of our Managed Services team supporting large-scale cloud environments across multiple public cloud platforms (AWS, Azure, Oracle, and more).

In this role, you will focus on operating, monitoring, and improving cloud workloads while contributing to automation, reliability, and cost optimization initiatives.

THE WORK:

• Operate and monitor public cloud environments, primarily on AWS.
• Handle customer service requests, incident resolution, and SLA-based support activities.
• Lead incident response and contribute to root-cause analysis and post-incident reports.
• Participate in Disaster Recovery (DR) game days and readiness testing.
• Analyze operational processes and propose improvements to enhance reliability and efficiency.
• Develop and maintain technical documentation and standard operating procedures.
• Contribute to sustainability and cost optimization efforts.
• Automate infrastructure and maintenance tasks using Infrastructure as Code and scripting tools.
• Take part in a 24/7 on-call rotation as part of the Managed Services team.

Our roles require in-person time to encourage collaboration, learning, and relationship-building with clients, colleagues, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

HERE’S WHAT YOU’LL NEED:

• Proven experience in cloud operations or DevOps roles.
• Strong knowledge of AWS core services (EC2, ELB, etc.) and Linux environments.
• Experience or strong interest in automation and Infrastructure as Code approaches.
• Good understanding of cloud best practices and DevOps principles.
• Ability to troubleshoot networking topics (DNS, TCP/IP, HTTP).
• Working knowledge of scripting or programming languages.
• Service-oriented mindset with strong customer focus.
• Team spirit combined with proactive problem-solving skills.
• Fluent English (spoken and written).

BONUS POINTS IF YOU HAVE:

• Cloud certifications (AWS, Azure, or equivalent).
• Experience with other public cloud platforms beyond AWS.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.