Posted:
10/23/2024, 1:15:15 AM
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Software Engineering
Workplace Type:
Hybrid
Pay:
$70/hr or $145,600 total comp
About the team & opportunity
What’s so great about working on Calendly’s Customer Experience team?
We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day.
Why do we need you? Well, we are looking for a Development Support Specialist who will bring a robust background in development & integration, leadership qualities, technical expertise, and a self-driven curiosity for resolving technical issues. You will report to the Director, Technical Support and will be responsible for exhibiting a business-oriented approach to discern patterns in user needs, spearheading projects that deliver meaningful impact to our users and navigating the unique challenges presented by both developers and enterprise customers.
A day in the life of a Development Support Specialist III at Calendly
You will be supporting customers with API, SAML/SCIM, technical integrations, and broader development challenges. Beyond troubleshooting, you will significantly contribute to enhancing the productivity and knowledge base of the Customer Experience department. This includes developing resources and processes for a team that is focusing on our enterprise clients, ensuring their unique needs are met efficiently.
On a typical day, you will be working on:
What do we need from you?
What’s in it for you?
Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected] .
Calendly is registered as an employer in many, but not all, states. If you are located in California, Alaska, Hawaii, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility.
All candidates can find our Candidate Privacy Statement here
Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection
The ranges listed below are the expected annual base salary for this role, subject to change.
Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.
Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits.
Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:
Website: https://calendly.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 251-500
Year Founded: 2013
IPO Status: Private
Last Funding Type: Series B