Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD General

Pay Details:

$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Corporate and Public Affairs (CAPA) delivers best-in-class external and internal communications to help differentiate TD in the market and elevate our brand. We deliver on CAPA's mission to inspire and connect our customers, communities and colleagues through communications, conversations and advocacy that enrich lives, drive business outcomes and enhance our brand.

JOB DESCRIPTION

We are looking for a seasoned, motivated communications leader to develop and execute on strategic Group Head communications, driving a thoughtful and compelling plan for the Head of Canadian Business Banking that will advance the Business Bank's narrative in a differentiated way.

The successful candidate will bring a diverse skill set, combining strategic internal and external communications expertise with excellent writing capabilities, and experience as a trusted advisor to senior executives.  The senior manager will demonstrate keen attention to detail, an in-depth knowledge of media and issues management, the ability to manage multiple priorities and stakeholders, and have experience navigating a large organization.

The successful candidate will:

• Lead strategic internal and external communications planning and execution for the Group Head of Canadian Business Banking.

• Act as a senior relationship manager and strategic comms advisor at executive tables. Exercise judgment in dealing with sensitive reputational issues and provide counsel to executives.

• Collaborate closely with partners and stakeholders to shape engagement opportunities for the Group Head; research and develop briefing documents.

• Demonstrate strong media relations skills, with experience in issues and crisis management, positive proactive storytelling and working with journalists.

• Manage complex issues and changes within Business Banking, both internal and external.

• Partner effectively with colleagues and business partners to understand the Bank's priorities and how they should inform the Group Head's message and engagements.

• Develop engaging speeches, articles and thought leadership pieces that express the voice of the Group Head in ways that enhance TD's brand, reputation, and narrative.

• Be opportunistic and proactive around topics and themes the Group Head should offer a perspective on, with proven experience developing ideas into impactful strategies.

• Manage a team focused on helping to shape and elevate the Group Head's narrative in ways that reaffirm the Business Bank's differentiated culture, instill confidence in our strategy, and position TD as a leader on issues that matter to our customers, colleagues and communities.

• Some evenings/weekends and travel within Canada will be required.

Desired qualifications and skills:

• 10-12 years of experience in communications or related field, with background working in a corporate communications environment.

• Exceptional writing skills, with a passion for creating content that conveys a clear and relevant message and that effectively capture tone and voice.

• Ability to develop and implement interesting and innovative business line and executive communications plans, with a point of view on how to leverage the voice of the Group Head to drive business objectives.

• Strong interest in world news and broader issues and trends, combined with understanding of the financial services sector, Business Banking and/or B2B industries and the ability to apply to the Group Head's communication strategy.

• Experience developing, managing, and evaluating the effectiveness of internal/ external communication vehicles and delivery channels that support strategy.

• Ability to prepare and manage communication budgets for project within the agreed upon parameters.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet