Alarm Service Supervisor

Posted:
12/18/2025, 3:47:59 AM

Location(s):
Taranaki, New Zealand ⋅ New Plymouth, Taranaki, New Zealand

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Build Your Best Future with Johnson Controls

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine building performance to serve people, places, and the planet. Join a winning team that empowers you to build your best future!

At Johnson Controls, you’ll work with industry leaders across the globe, gain meaningful project experience, and access learning opportunities to grow your career. We’re committed to supporting your physical, financial, and emotional well-being while fostering a culture where your voice matters.

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Alarm Service Supervisor – New Plymouth

We’re looking for an Alarm Service Supervisor to lead our Alarm Service team. In this role, you’ll manage day-to-day operations, ensuring jobs are completed on time, within specification, and to the highest industry standards. You’ll oversee staff, resources, and materials to deliver exceptional customer satisfaction and departmental success.

About Wormald – A Johnson Controls Brand

Wormald has been protecting lives and property for 140 years and is a trusted name in fire protection across New Zealand. As part of Johnson Controls, Wormald combines local expertise with global innovation to deliver world-class fire detection, suppression, and alarm solutions. Joining our team means being part of a legacy of safety and reliability backed by cutting-edge technology and a global network.

What We Offer

  • Competitive salary package

  • Fully maintained company vehicle, mobile phone, and laptop

  • Work with industry experts at our Onehunga head office

What You’ll Do

  • Ensure all work meets legal, technical, and quality standards while maximizing efficiency and profitability

  • Regularly review staff performance and implement programs to enhance effectiveness and safety

  • Promote Wormald products and services, pursue new clients, and maintain strong customer relationships

  • Manage workload, dispatch resources, and monitor tools and equipment usage

  • Ensure staff have the right tools, PPE, and safe working conditions

  • Handle invoicing, estimates, and job variations promptly

What We’re Looking For

  • Proven experience managing or leading a team

  • Background in the fire alarm or electrical industry

  • NZ residency/citizenship or valid work visa

  • Strong computer skills and full NZ driver’s license

  • Excellent communication skills and a proactive, can-do attitude

Pre-employment checks (references, medical, criminal record, drug & alcohol testing) apply.

If this sounds like the right opportunity for you, Apply Now!
For a confidential discussion, email Janis at [email protected]