Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for Governance & Compliance operations within the Division Project Manager & Operations (DPMO) team. This includes developing and implementing technology and processes for daily DPMO E2E Portfolio operations in collaboration with the Leadership team to maximize impact. Develops solutions for efficiency and adherence to policies, driving consistent project management. Involved in planning large initiatives, coordinating resources and portfolio prioritization. This leader will be a critical DPMO team member, partnering with Region, Headquarters, and Division colleagues

Job Description

Core Responsibilities

• Ability to work with leaders internally and cross-functionally, at all levels, to support the company’s business objectives, aligned with priorities (i.e., Plan of Record- POR).  
• Responsible for facilitating a collaborative process for managing DPMO project intakes.  
• Instrumental role as Division POC for the HQ & Region PMO team aligning and prioritizing initiatives.  
• Responsible for driving strategic innovation to deliver a seamless experience across the CDPMO team; strategic thought partner to DPMO leadership on strategy, planning, and deployment.  
• Ability to lead & own large business initiatives aligned with HQ/Division/Region priorities.  
• Supports consistent deployment of quality throughout the DPMO.  
• Constant review and revamp of our tools, testing, deployment, and adoption practices and invoking best practices.   .
• Defines and tracks project success metrics, Quality Scorecard.  
• Assists the CDPMO leadership team with employee engagement and morale.  
• Recommends, develops, and coordinates PM training and development. 
• Create and manage communication plans  
• Prepares and monitors daily, weekly, and monthly operating reports, identify trends and recommending improvements.  
• Develops and maintains process documentation and templates.  
• Consistent exercise of independent judgment and discretion in matters of significance.
• Works with moderate supervision/guidance. Is accountable for individual results.  
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Operations Processes, Process Changes, Process Management, Training and Development

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.