Customer Service Representative - Beach Park Animal Clinic

Posted:
4/27/2025, 11:40:16 PM

Location(s):
Florida, United States ⋅ Tampa, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Job Title: Veterinary Receptionist 
Location: Beach Park Animal Clinic 
Job Type: Part-Time 
Reports To: Practice Manager or Lead CSR 

Key Responsibilities: 

  • Greet clients and their pets warmly and professionally 

  • Answer phone calls, respond to emails, and manage appointment scheduling 

  • Check in and check out clients efficiently 

  • Maintain accurate patient records and ensure proper documentation 

  • Process payments and handle invoices 

  • Coordinate with veterinary staff for patient flow and care 

  • Keep the reception area clean, stocked, and welcoming 

  • Educate clients on basic pet care, clinic policies, and services offered 

  • Handle sensitive situations with empathy and discretion 

Requirements: 

  • High school diploma or equivalent 

  • Prior experience in a veterinary or medical office preferred 

  • Excellent communication and interpersonal skills 

  • Ability to multi-task and stay calm under pressure 

  • Familiarity with veterinary software (e.g., Avimark) is a plus 

  • Love for animals and genuine care for their well-being 

  • Reliable, punctual, and a team player 

Benefits: 

  • [Include any applicable benefits like health insurance, paid time off, pet care discounts, 401(k), etc.] 

  • Opportunities for continuing education and professional growth 

  • A supportive and friendly work environment 

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

 

Here’s what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
  • Generous paid time off and holidays, because your personal time matters.
  • A supportive, collaborative environment where everyone feels a sense of belonging.

 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.