About Us:

Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes.

Over 80 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site and by video consult for individuals, families and organizations. Our team of 700+ staff see clients virtually and physically from our downtown Toronto and Oakville clinics.

The Role:

The Nurse Consultant acts as the main point of contact for our patients providing guidance, education and support to our client population. The role works closely with a small multi-disciplinary team of physicians and coordinators to provide timely communication of results and follow up care to the client. This nurse consultant will work on our Dedicated Care clinical team. Dedicated Care provides clients with the high-touch and timely primary care provided by a dedicated Medcan physician and clinical support team.

The Nurse Consultant role also involves facilitating specialist appointments and diagnostic imaging within North America (Case Management). The majority of this role involves telephone and e-mail communication with clients; there is little face-to-face patient interaction in the role.

The Accountabilities:

• Primary point of contact for clients which may include providing clients with education and guidance regarding healthy lifestyle, navigation of the health care system, and support and counseling regarding new diagnoses.
• Arrange and coordinate appointments with specialists and diagnostic facilities.
• Coordinate follow up care for clients including scheduling appointments and providing follow up care such as results and prescription renewals.
• Communication and explanation of results
• Case Management
• Triage prospective client calls
• Rotational weekend/evening on-call coverage
• Coordinate with others team to ensure exceptional delivery of service for all clients

The Requirements:

• Registered Nurse in good standing with Ontario College of Nurses
• Current CPR-Healthcare certificate
• 1-5 years nursing experience
• Excellent written and verbal communication skills
• Great organization and time management skills
• Intermediate level in MS Word, Excel and Outlook

This is a 14- month contract role with full-time hours scheduled primarily during business hours Monday through Friday, between 7am-6pm. Occasional Statutory Holiday and weekend coverage will be required. The role is accountable for on-call coverage on rotation with the team every 6-8 weeks.

Our Benefits:

Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies!

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Diversity, Inclusion, and Accessibility:

Medcan is an equal opportunity employer committed to the principles of employment equity, diversity, and inclusion. We continuously work to provide a fair opportunity for all staff to participate and succeed at work, creating a sense of belonging, respect and a place that values the unique perspectives and lived experiences of each member of our team. We recognize the value of diversity in attributes such as age, gender identity and expression, sexual orientation and attractionality, ethnicity, race, colour, nationality, family and marital status, ability, religion and belief, freedom of thought, and any other characteristic that makes you unique. If these principles resonate with you, we encourage you to apply!

If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.