Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Summary

The Manager – FP&A will be responsible for the collection, modelling, analysis, and delivery of data to support management decision including the implementation, enhancements, and automation of financial models, including revenue forecasting, cost analysis, cash flows and call center profitability models.

Principle Accountabilities

• Direct & coordinate all aspects of financials planning, budgeting & forecasting across all accounts / geography assigned

• Manage and lead the forecasting call for your respective accounts / geography assigned

• To help consolidate the annual budget, monthly & quarterly forecast, month end closing reporting and weekly / monthly rolling forecast across all accounts / geography assigned

• Drive variance analysis to reduce revenue leakage and reduce cost… driving better profitability across all accounts / geography assigned

• Responsible for developing financial & operational reporting like bill to pay, span ratio, over/under headcount & seats, shrinkage, attrition, etc.

• Adhoc business analysis as needed

• Drive forecasting accuracy within range of +/-5%

• Manage all companywide financial reporting

• Manage the Daily Revenue Tracker & Daily Call with Leadership

Attributes & Attitude

• Analytical

• Result oriented

• Energetic & enthusiastic

• Ability to work under high pressure

• Excellent interpersonal & communication skills

• Integrity & drive

Knowledge

• Qualification: Bachelor’s/Master’s degree in Management or Statistics

• Experience: 7-8 years of progressive Financial Reporting, Planning and Analysis experience

• Thorough knowledge of financial & accounting principles, processes, practices & theory

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.