Field Service Technician

Posted:
6/18/2024, 5:00:00 PM

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Leidos is making travel and trade safer, healthier, and more efficient. The Security Enterprise Solutions (SES) team has developed a suite of integrated solutions for aviation, ports, borders, and critical infrastructure customers around the world.

Join our growing international team and help make a difference.

The SES product portfolio provides automated threat detection for weapons, narcotics, explosives, contraband, and undeclared goods, as well as nuclear and radioactive materials, by leveraging industry leading screening technologies, AI/ML capabilities and advanced biometric tools. We have more than 24,000 products deployed across 120 countries, including best-in-class security checkpoint and inspection systems for:

  • People
  • Carry-on and checked baggage
  • Cargo containers and trucks
  • Passenger vehicles
  • Rail cars

• Response to all equipment faults arriving onsite at equipment location within 10 minutes of receiving notification • Update Assistant Team Leader / Team Leader for major faults per SOP

• Conduct preventive maintenance per checklist and schedule

• Able to troubleshoot and perform corrective maintenance for minor equipment faults

• Comply with CAG and Leidos WSH (Workplace Safety & Health) regulations • Report any unsafe acts / environment to Service Manager immediately

• Provide completed service reports to fault attended

• Conduct tools check before start work

• Attend tool box meeting before start work

• Provide any other documentation required such as maintenance records and test reports to Service Manager when required

• Perform daily admin tasks – machine reports generation, TIP report generation etc

• Update event logs / database for all equipment faults

• Update Service Record VBA or any Leidos CRM for all equipment faults

• Update maintenance records for PM carried out.

• Ensure Spare Part Exchange Form (SPEF) are generated for all parts usage

• Assist logistics coordinator on inventory matters

• Undertake ad hoc tasks as requested by Service manager.

• Assign as Driver (pool) for the team (with valid Class 3 license)

• Perform 12 hours rotating shift standby at Changi

Essential Knowledge and Skills: 

NITEC/Higher NITE/Diploma in Mechanical/Electronics/Electrical Engineering 

Ability to use Schematics Diagram for troubleshooting will be an added advantage 

Good understanding of computers, operating systems and network knowledge is a plus 

Team player with the ability to prioritize tasks and follow specified procedures 

Self-motivated and able to work independently in a fast-paced environment 

Great verbal and written communication skills 

Good customer service skill 

Entry level candidates are welcome to apply 

Class 3 driving license (Not Class 3A) will be advantage 

Willing to work in dirty, hot and humid environment, as & when due to onsite condition

Original Posting Date:

2024-06-19

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.