Print Shop/Mail Clerk

Posted:
12/5/2024, 4:01:39 AM

Location(s):
Missouri, United States ⋅ St. Louis, Missouri, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

SUMMARY

The Mail Room Clerk position facilitates and supports the process of mailroom processing operations to support the United States Department of Agriculture’s (USDA) Rural Development (RD) Programs. 

Provides data entry into a proprietary accounting system, mail tracking and delivery, and document collection/packing. Accomplish imaging and indexing, imaging, and filing.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. 

ESSENTIAL REQUIREMENTS

Must be able to obtain government security clearance.

KEY DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following.  Other duties may be assigned.

All mail is reviewed to ensure the quality and integrity of the mail pieces which include opening/checking a sampling of the envelopes to ensure that the content is inside; and the contents and envelope are of good print quality with no ink smears, skewed printing, fuzzy bar codes, etc. This also means ensuring that the name and address on the inner contents (letter, bill, annual statement, etc.) matches the name and address on the envelope. All Personally Identifiable Information (PII) information is protected in accordance with USDA/RD standards.

Sets up insertion chassis for mail jobs, including adjusting numerous side guides, envelope throat openers, and tension control knobs for feed stations. Troubleshoot problems and makes appropriate adjustments to ensure equipment is operating properly.

Utilize IBM mainframe Interactive System Productivity Facility (ISPF) Command Shell to download automated Mail Run Data Files (MRDF), to create and produce financial reports create on the Digital Infrastructure Services Center (DISC) mainframe. Utilize government provided systems and software to monitor and perform restart procedures due to program/system failure.

Operates and monitors peripheral equipment, such as the high speed printers, Solimar Print Delivery Enterprise Manager, Roll Feeder, paper drill, etc.; this includes utilizing equipment to efficiently control processing and printing, (i.e., transferring print jobs from one printer to another, jobs reprint, print settings to allow multiple copies to print, acclimating roll feed paper before loading, etc.).

Operates the BlueCrest high speed electronic mail insertion equipment that includes Intelligent Mail Barcode (IMB) software; sets up the mail inserter and postage meter and makes equipment adjustments as needed. Follows the established procedures, priorities, and date/time requirements for all mailings to ensure that the correct meter (RD and FSA), the proper postage amount, the correct date, the correct envelope, and the correct insertion materials (letters, bills, brochures, etc.) are used; all associated logs must be completed accurately.

Responsible for resolving problems and routine issues with BlueCrest equipment and mail insertion failures without assistance or vendor assistance over the phone. Analyzes BlueCrest equipment failures and workload requirements to rearrange mail insertion schedules to meet timelines. Contacts BlueCrest vendors when the problems cannot be resolved by Operator intervention.

Other Duties:

•Credit Mail Processing

• Certified Mail Processing

• Tracking Postage

• Tracking Print Room Supplies (Ink, paper, envelopes)

• Prepare and track report output for special processes

• Training on new equipment as per the transition/location changes

• Verification of equipment functionality for daily operations

Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential.

Ability to maintain a positive attitude.

Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives.

Ability to provide clear directions and respond accordingly to employees.

Ability to use all relevant electronic and communication devices.

EDUCATION / EXPERIENCE

High school diploma or general education degree (GED) and seven (7) years of related experience and or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel.  Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise.

EOE including Disability/Vet

CNI offers a comprehensive benefits package that includes: 
 Medical
 Dental
 Vision
 401(k)
 STD/LTD/AD&D
 Employee Assistance Program (EAP)
 Paid Time Off (PTO)
 Training and Development Opportunities

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!