Sr. Technical Project Manager

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Philadelphia, Pennsylvania, United States ⋅ Pennsylvania, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

Workplace Type:
Hybrid

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for managing complex projects through entire project lifecycle (inception, design, development, integration and test, trial and deployment). Act as a liaison with appropriate company personnel and vendors to ensure project compliance to standards, coordinate multiple complex high priority tasks. Assure feature and functionality and performance metrics requirements are defined. Initiate, facilitate and monitor specific inter/intra-departmental project progress and performance to assure quality and on time delivery. Ensure milestone dates are met. Monitor risks during various stages of the project and escalate issues to the appropriate level of management. Maintain project status reports on projects. Create and manage contingency plans for projects. Estimate and manage budgets. Evaluate impact change request against communicated timelines. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.* 

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. 

The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers. 

About the Team / Role: 

The CONNECT Tools organization is responsible for supporting enterprise-wide workflow and design tools that work together to implement the expansion of the Comcast network nationwide. This role focuses on the tools that support this technology and will support two engineering teams: 

  • P2, a workflow orchestration tool that tracks the progress of all constructions job types nationwide 
  • AEGIS, the GIS (geographic information system) development and infrastructure/operations 

 

This role will also coordinate the technical implementation of new development efforts and support reliability and cybersecurity initiatives and upgrades. Strong knowledge of media or telecommunications is not required. 

What You’ll Do: 

  • Coordinate scoping and architecture review activities for initiated programs and follow process for program approval at architecture initiation board.  
  • Create and track end to end project plan in conjunction with the lead engineer.  
  • Track tasks and milestones across all parties, including vendors. Coordinate, manage and drive test organization activities.  
  • Facilitate bug triage, manage bug lists across vendors, track issue resolution with lead engineer. Coordinate change request generation and tracking.  
  • Make project scheduling decisions in conjunction with the lead engineer or facilitate conversations necessary for decision making. Report on project's progress as required by product engineering management.  
  • Identify and manage critical path and risk areas and create risk response and mitigation plans. Report weekly (or as necessary) on any risks/issues. Escalate issues as required to unblock open issues.  
  • Work with other project managers to track and manage inter-project dependencies. Communicate updates on major milestones, escalations and status to lead engineer and lead project manager.  
  • Work with lead engineer and management to set project specific budget. Project spend rates based on the budgets. Manage within budgetary objectives set by manager, monitoring and controlling costs within functional area.  
  • Mentor junior level project managers on the team.  
  • Consistent exercise of independent judgment and discretion in matters of significance.  

Skills & Experience We’re Looking For: 

  • Advanced ability to identify, engage and communicate with stakeholders to ensure their satisfaction with project deliverables.  
  • Advanced knowledge of Agile methodologies.  
  • Advanced experience with Tracking and Monitoring Tools such as Jira or Rally.  
  • Advanced experience with Planning tools such as Microsoft Project or Smartsheets.  
  • The ability to identify potential risks, assess their impact, and develop a plan to mitigate them.  
  • Demonstrate the ability to manage change effectively to ensure deliverables stay on track.  
  • Advanced ability to support the Software Development LifeCycle.  
  • Possess an advanced understanding of Products within the Portfolio.  
  • Stay updated with emerging technologies and trends.  
  • Communicate effectively with technical team members by having good understanding of the technical aspects of assigned initiatives.  

About Our Perks & Benefits: 

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. 

Here's a look at just some of the perks and benefits we make available to our US-based employees: 

  • Medical & Dental 
  • 401(k) Savings Plan 
  • Generous paid time off 
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. 
  • Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. 
  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. 

Learn more at jobs.comcast.com/life-at-comcast/benefits  

Reasonable Accommodation 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. 

Disclaimer: 

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. 

Comcast is an EOE/Veterans/Disabled/LGBT employer. 

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.