ABOUT THIS POSITION

The SDET is responsible for testing the company's products to ensure that company standards and specifications are met. Responsibilities include executing test cases, creating and running automated scripts, creating defect reports, and working with Application Engineering to troubleshoot issues. The Lead QA Engineer will perform some, or all, of the following types of testing: functional, regression, usability, and load/performance. Also, the SDET works closely with the Manager, Application Engineering to ensure that the product is meeting the Waystar quality standards.

WHAT YOU'LL DO

Team Leadership & Management

• Manage, mentor, and develop a team of QA Engineers.
• Assign tasks, set priorities, and monitor progress to ensure timely delivery of QA objectives.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a culture of continuous learning and professional growth.

Strategic QA Planning

• Define and implement comprehensive test strategies and frameworks for projects.
• Oversee the creation and maintenance of test plans, cases, and documentation.
• Ensure alignment of QA activities with business goals and product requirements.

Process Improvement

• Identify opportunities to improve QA processes, tools, and methodologies.
• Lead initiatives to enhance automation coverage and efficiency.
• Drive adoption of best practices in testing, defect management, and reporting.

Technical Oversight

• Guide the team in developing and maintaining automated test scripts for web, API, and service layers (Selenium, Playwright, C#.Nunit, Postman, Jmeter, etc.).
• Ensure integration of automated tests into CI/CD pipelines.
• Oversee backend validation and data integrity checks using SQL and other tools.

Collaboration & Stakeholder Engagement

• Work closely with Application Engineers, Product Owners, and other stakeholders to ensure quality standards are met.
• Represent the QA function in Scrum ceremonies, backlog grooming, and sprint planning.
• Communicate QA status, risks, and issues to leadership and project teams.

Defect Management

• Oversee defect identification, logging, tracking, and resolution using tools like JIRA or Azure DevOps.
• Ensure timely troubleshooting and validation of fixes.

WHAT YOU'LL NEED

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of experience in software quality assurance, with at least 1 years in a lead or supervisory role.
• Proficiency in:
  • Automation tools and Frameworks: Selenium, Playwright, C#.Nunit.
  • Testing tools: Postman, Azure DevOps.
  • Databases: SQL Server, MySQL.
  • Test Management: Zephyr, Azure Test Plans.
• Strong understanding of SDLC, Agile methodologies, and QA best practices.
• Experience with API testing and CI/CD integration.

Preferred Qualifications

• Experience in healthcare or revenue cycle management.
• Familiarity with X12 transactions.
• Knowledge of performance and load testing tools.

Soft Skills

• Proven leadership, coaching, and team-building abilities.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving skills.
• Ability to drive change and inspire high performance in a fast-paced, dynamic environment.
• Detail-oriented with a focus on delivering high-quality results.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.