Engineer – DevOps (Monitoring - DataDog) 

The Big Picture 

Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry.   

Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion.   

Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations. Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer. 

The Opportunity 

We are currently on the lookout for an Engineer – DevOps (Monitoring - DataDog) to join our team.   

Responsibilities: 

• Taking responsibility for deployment, configuration and support of DataDog Platform and all other enterprise monitoring tools and systems within Sysco corporation  

• Providing thought leadership to develop monitoring best practices and preferred methods  

• Working closely with internal teams and stakeholders to identify service dependencies and KPIs  

• Working closely with Incident Management team and facilitate the use of the monitoring and performance systems in incident response  

• Ensuring thorough capacity, health, and security monitoring is present at every layer of the platform and application stack  

• Focusing on the delivery of prescriptive/automated monitoring for all critical systems and services  

• Helping the transformation of reactive monitoring to proactive monitoring  

• Working in highly virtualized public and private cloud environments as well as legacy computing systems  

• Utilizing ITIL concepts and how to apply them effectively in the enterprise  

• Thinking “Enterprise” and understand that every delivered solution must be consistent, redundant, standards compliant, well monitored, and thoroughly documented  

• Being part of a global team and work collaboratively with engineers across various time zones  

Requirements: 

• A Bachelor’s Degree in Computer Science or equivalent, 1+ years of enterprise monitoring, systems engineering, and/or DevOps experience in a customer facing/supporting SaaS environment or Similar Practices 

• Experience with both ITIL and DevOps practices 

• DevOps skillset with emphasis on Bash, Python, and Powershell scripting 

• Proficiency in monitoring and observability tools and technologies, including: APM – DataDog, Application Insights, Dynatrace, Uptrends; NMS - Icinga2, Nagios, SentryOne, SolarWinds, Veeam One, Zabbix; Logging - Graylog, ElastiSearch, Splunk, Syslog(-ng) 

• Sound knowledge and experience in Windows server/UNIX platforms, computer networks including LAN/WAN, DHCP, TCP/IP, Firewalls, and Routing 

• The proven ability to learn and grow through self-study 

• Hands-on experience designing, developing, testing and troubleshooting DevOps tools in production systems 

• The ability to adhere to engineering standards and best practices; must be process-oriented 

• Must possess strong communication skills – reading & comprehending documents/specifications, producing clear and thorough documentation, and have the ability to discuss and explain technical issues during meetings 

 
Benefits:  

• US dollar-linked compensation   

• Performance-based annual bonus   

• Performance rewards and recognition   

• Agile Benefits - special allowances for Health, Wellness & Academic purposes   

• Paid birthday leave  

• Team engagement allowance   

• Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws   

• Overseas travel opportunities and exposure to client environments   

• Hybrid work arrangement   

Sysco LABS is an Equal Opportunity Employer.