At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is a market leader, and our expanding portfolio delivers measurable clinical and economic value – and opens doors. With a passion for helping patients and a commercial mindset, you will make a significant difference together with Medtronic!

Reporting to the Sr Technical Service Supervisor, the Associate Technical Service Specialist is accountable for assisting the local technical service center with day-to-day operations and support Service and Repair. This is a national account and majority of the time is spent in the field visiting customers’ sites, generally in Seoul and Metropolitan area. This is an individual contributor role and will be sitting in together with the rest of the Technical Service team at the Technical Service office, based in SongpaGu, Seoul.

Responsibilities may include the following and other duties may be assigned:

• Provides in-house repair service in a repairing/service center or on-site technical service.

• Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues and problems.

• Provides sales personnel with technical data necessary for the demonstration of products.

• Acts as a liaison between sales personnel and customers on technical issues.

• May make technical presentations at sales meetings and customer locations.

Required Knowledge and Experience:

• Completed Bachelor’s degree qualifications, preferably Degree in Electronics or Biomedical Engineering

• 0 to 2 years of relevant experience in medical devices or hospital industry

• Fresh graduates are encouraged to apply!

• Excellent interpersonal skills, effective verbal and written communication skills in English and Korean languages

• Computer literacy including sound knowledge of the MS Office suite of software

• Must have active driver's license

• High attention to detail and accuracy

• Good prioritization and organizational skills, with the ability to perform under pressure in a fast-paced environment.

• Strong ability to work well within a team and autonomously

• Achievement oriented and ability to deliver a customer focused service with the highest quality standards

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here