Project Role : Service Delivery Operations Representati
Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.
Must have skills : Microsoft Intune
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing work assignments, ensuring efficient delivery, and maintaining high-quality service standards. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Manage service delivery quality and cost - Assign and manage work assignments - Drive people management activities for the delivery team Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune - Good To Have Skills: Experience with Microsoft Azure - Strong understanding of IT service delivery processes - Experience in managing service delivery quality and cost - Knowledge of ITIL framework and best practices Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Intune - This position is based at our Hyderabad office - A 15 years full time education is required

15 years full time education

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