At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC Insurance BPaaS and BPO services help our customers optimize and transform operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.

About this role:

The DevOps Automation Expert is responsible for designing, implementing, and optimizing monitoring and automation solutions on the AWS platform. This role requires strong expertise in cloud architecture, containerization, and observability tools such as Kubernetes, Grafana, and Prometheus. 

You will collaborate closely with development, operations, and security teams to ensure the availability, reliability, scalability, and security of DXC platforms. 

Key Responsibilities 

• Design and implement scalable monitoring and automation solutions on AWS. 

• Continuously improve the existing DevOps platform through collaboration with internal and external stakeholders. 

• Build capabilities around emerging DevOps tools and technologies aligned with business needs. 

• Provide technical leadership, mentorship, and guidance to engineering teams. 

• Advise stakeholders and customers on modern DevOps practices, tools, and automation strategies. 

• Define and enforce DevOps processes, standards, and best practices. 

• Ensure compliance with security policies and implement DevSecOps practices. 

• Lead technical discussions, solution design, and delivery execution. 

Jira & Confluence Administration 

• Administer and manage Jira and Confluence environments ensuring high availability and performance. 

• Customize workflows, permissions, dashboards, and reports. 

• Configure and manage plugins, integrations, APIs, and webhooks. 

• Provide user support, training, and documentation (runbooks, workflows). 

• Collaborate with stakeholders to translate business requirements into tool configurations. 

Required Skills & Experience 

Core Technical Skills 

• Strong experience with AWS Cloud (Public & Private) services: 

• Lambda, S3, EC2, ECS, EKS, Fargate 

• Route53, ELB/NLB 

• CloudWatch, IAM, VPC 

• Auto Scaling, AWS CLI, CloudFormation 

• Hands-on experience with containerization and orchestration: 

• Docker, Kubernetes (EKS, Kops) 

• Expertise in monitoring & observability tools: 

• Grafana, Prometheus, Fluentd 

• Experience building and managing CI/CD pipelines: 

• Jenkins (master/slave configuration) 

• Proficiency in DevOps tools: 

• GitHub, Jenkins, Jira, Confluence, Artifactory, Kibana 

• Strong scripting skills: 

• Groovy, Python, Ruby, Go 

Infrastructure & Automation 

• Experience with Infrastructure as Code: 

• CloudFormation (required), Terraform (preferred) 

• Configuration management tools: 

• Ansible (preferred) 

• Experience with auto-scaling and cloud architecture design principles 

• Knowledge of configuration-as-code and documentation-as-code 

Systems & Networking 

• Solid understanding of: 

• AWS networking and security 

• DevSecOps principles 

• Reverse proxy servers (NGINX) 

• Hands-on experience in Unix/Linux administration 

• Understanding of AWS billing and cost optimization 

Experience Requirements 

• 10–12 years of overall IT experience 

• Minimum 4 years of hands-on experience with Kubernetes and containerization 

• Proven experience building Docker containers across multiple technologies 

• Strong experience working in Agile environments 

Preferred / Good-to-Have Skills 

• Advanced Kubernetes administration (cluster upgrades, scaling, best practices) 

• Experience with Terraform and Ansible 

• Strong background in AWS networking and security architectures 

Soft Skills 

• Excellent troubleshooting and problem-solving abilities 

• Strong communication and stakeholder management skills 

• Leadership mindset with mentoring capabilities 

• Ability to work in a fast-paced, collaborative environment 

Additional Information 

• This role supports a 24x7 operations environment, requiring flexibility for on-call or shift-based support. 

• US regular business hours 8  EST – 4.30 EST (+/- 1 hr)  

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.