Enterprise Account Manager

Description -

Job Summary • This role is responsible for building strong relationships with enterprise accounts, developing industry knowledge and skills, and identifying new business opportunities. The role manages contracts and onboarding, reports progress, and achieves financial targets while maintaining profitability. The role analyzes data and generates insights to add value to the client. Responsibilities • Builds and nurtures strong relationships with assigned clients and establishes regular communication to understand their needs, concerns, and goals. • Ensures client satisfaction by addressing their inquiries, identifying and resolving issues, and managing expectations. • Develops skills and knowledge about the industry, products, and client relationship management techniques. • Analyzes client data to identify trends, patterns, and areas for improvement and uses data-driven insights to provide value-added recommendations to clients. • Identifies potential new business opportunities within existing accounts and helps in proposals, presentations, and negotiations. • Monitors contract expiration dates and proactively engages with clients to ensure timely contract renewals. • Facilitates the onboarding process for new clients, ensuring they have a clear understanding of the organization's offerings. • Generates regular reports detailing account status, progress toward goals, and other relevant metrics. • Achieves quotas and margin targets, utilizing margin management techniques to protect profitability while fostering business growth. Education & Experience Recommended • Four-year Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 0-2 years of work experience, preferably in customer relationship management, account management, or a related field. Preferred Certifications NA Knowledge & Skills • Account Management • Business Development • Business Planning • Business To Business • Cross-Selling • Customer Relationship Management • Finance • Market Share • Marketing • Merchandising • Product Knowledge • Sales Management • Sales Process • Sales Prospecting • Sales Strategy • Sales Territory Management • Salesforce • Selling Techniques • Upselling • Value Propositions Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope • Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts. Complexity • Learns to apply basic theories and concepts to work tasks. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Additional Job Description Job Families for Job Profiles

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"