IT Service Desk/CAU

Posted:
3/25/2025, 10:16:46 PM

Location(s):
Castile and León, Spain ⋅ Salamanca, Castile and León, Spain

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Buscamos personas tituladas en FP de Administración de Sistemas Informáticos en Red o similares para un puesto de atención al usuario y soporte técnico.

Si acabas de terminar tus estudios o has terminado en los últimos años tu titulación y estás buscando una primera oportunidad laboral, ¡te queremos conocer!.

Las principales responsabilidades serán la atención al usuario: Proporcionar soporte técnico y de gestión a los clientes a través de sistemas de ticketing, teléfono o correo electrónico. Además de soporte técnico: Ofrecer asistencia técnica básica, resolviendo incidencias y problemas técnicos que puedan surgirle a nuestros clientes.

Tendrás una carrera profesional donde poco a poco podrás ir adquiriendo más responsabilidad técnica y de gestión. También trabajarás en estrecha colaboración con otros miembros del equipo para garantizar un servicio de alta calidad.

Who You Are

Requisitos imprescindibles:

  • Titulación FP ASIR o similares.
  • Nivel de inglés medio-alto, no vamos a pedir certificaciones pero sí un nivel de interlocución apropiado y resolutivo.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

As a graduate or an intern, Kyndryl is a great place to kickstart your career. You will contribute to our business from day one and get access to some incredible learning opportunities to build your skills for your future.  You’ll also collaborate with global teams, take advantage of mentorship opportunities and get involved in volunteer community activities – all in a dynamic, start up atmosphere, filled with industry experts.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.