We are looking for an In-Store Promoter Manager to join our Sales Department as we scale up and drive digital and financial inclusion across our markets.

As the In-Store Promoter Manager, you will lead and coach a dynamic team of in-store promoters across multiple retail locations, ensuring exceptional performance and product visibility to drive sales. Your role will focus on recruiting, training, and motivating promoters to achieve sales targets, analyzing performance data to optimize sales strategies, and enhancing overall customer experience through effective in-store promotions.

About Us

At M-KOPA, you'll lead and empower a passionate team of in-store promoters, driving impactful sales initiatives and ensuring products reach our customers effectively. Your role will blend strategic thinking and hands-on execution—recruiting, training, and mentoring promoters to elevate their performance and create exceptional in-store experiences.

You'll have the opportunity to directly influence product visibility and sales outcomes through dynamic promotional campaigns, activations, and targeted performance analytics. By collaborating closely with retail partners and leveraging data-driven insights, you'll continuously enhance sales strategies, embodying M-KOPA's core commitment to making financing accessible for everyday essentials.

If you're energized by leading teams, thrive on driving sales performance, and share our passion for enhancing the customer journey, this is your chance to make a meaningful impact within a rapidly growing organization dedicated to empowering everyday earners across Africa.

Expertise

Our expectations are that you bring a proven ability to lead and motivate retail sales teams, demonstrating a track record of success in driving performance and achieving sales targets. You're skilled in recruiting, onboarding, and developing talent, equipped to nurture a dynamic group of in-store promoters to deliver exceptional customer experiences.

You should possess strong analytical and data-driven decision-making capabilities, allowing you to effectively monitor sales performance and translate insights into actionable sales strategies. Excellent communication and interpersonal skills are essential, as you'll be collaborating with retail partners, internal teams, and customers to ensure alignment on objectives and promotions.

We seek someone highly organized and adaptable, comfortable managing multiple priorities in a fast-paced retail environment. If you have a passion for sales excellence, thrive in roles where you can directly influence team performance, and resonate with our mission of empowering everyday earners across Africa, you're exactly who we're looking for.

Disclaimer:
This position is part of the M-KOPA Project; however, please note that the entire employee lifecycle—including recruitment, onboarding, payroll, performance management, and other HR-related functions—will be managed exclusively by Spec Pack. M-KOPA will not handle any employment-related processes or responsibilities for individuals hired into this role.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.