Posted:
8/8/2024, 5:00:00 PM
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
Remote
How about a Job That Works For You? 🤔
Ever dreamt of a profession where you call the shots on where you work? Welcome to Safeguard Global! We're all about making work fit your life, not the other way around. 🦸
Our Work in Any Way approach means you can call your couch your office or a café halfway across the world your boardroom, while still having the flexibility to make school runs and essential errands which may end up in a detour to a scenic park to continue your work day and meet deadlines. 🛣️
How you will make a difference:
The key goal of a Client Support Specialist is managing the life cycle of each workers employment with Safeguard Global. Key priorities for this position include day to day query management, communicating compliantly with internal/external providers, and ensuring timely worker payments. Managing a portfolio of clients to ensure worker/client satisfaction, providing exceptional service to clients queries and resolution within set KPI’s.
What will make you stand out:
About Us:
We’re not bound by traditional ways of doing things. Yep, we handle global solutions for over 1500 clients, but what really sets us apart is our vibe. We’re a community of 2000+ Guardians, spread-out all-over 50+ countries, united by our dedication to a remote first and flexible workforce. 🌎
Why become a Guardian:
🌏 International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
🏡 Remote-First Vibes: Work from your couch, a cafe, or your favorite hideaway. We're all about making anywhere your office.
🤹♀️ Balancing Act Champions: Family time? Hobbies? We get it. Your life matters, and so does your job.
What's Cookin' at Safeguard Global 👩🍳:
👩💻 Autonomy & Flexibility (Work in Any Way)
🧑🍼 Bonding Leave: Enjoy paid leave to bond with your new family member.
🎁 2 Charitable Days: Contribute to causes you believe in.
🏆 Reward & Recognition Program: Be rewarded for your success and championing our values.
💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
🏢 Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.
Next Steps:
Ready to become part of a workforce that shapes itself around your life, embraces remote work like a pro? Express your interest, by clicking on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.
Welcome to the Future of Work! 🌐
#LI-PK1
#LI-remote
At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.
Website: https://mmc.vc/
Headquarter Location: London, England, United Kingdom
Employee Count: 11-50
Year Founded: 2000
Industries: Finance ⋅ Financial Services ⋅ Venture Capital