Account Manager

Posted:
12/11/2024, 7:15:54 AM

Location(s):
Cleveland, Ohio, United States ⋅ Ohio, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

Who we are looking for:

VML is seeking an Account Manager in a field marketing role supporting one of our largest clients in the government sector. The Account Manager will be part of a district team, working from our Cleveland office and reporting to the greater team in Atlanta. The role includes daily client contact and integration with both VML teams as well as corresponding agency district team counterparts. The Account Manager provides daily coordination between all departments of VML and all partner agencies, effectively delivering full agency capabilities and solutions to local clients, establishing local marketing priorities, assisting in the development and execution of yearly district plans, and implementing steps to achieve deliverables for the agency and the client, both on time and on budget. Overall, the Account Manager’s role is to provide support to the local client in order to meet business challenges and goals. 

This position is open to candidates within either Cincinnati or Cleveland who would be willing to come into either of those offices in a hybrid schedule Tuesdays-Thursdays. 

What you’ll do: 

  • Collaborate | Participate in client activities, both on an as-required basis and in conjunction with agency-recommended or pro-active opportunities to increase brand knowledge, client culture immersion or business development. Act as the primary client, agency and partner contact for field & local level operations at the District level.
  • See the Big Picture | Track and assess the budget allocated to the local District for all marketing and advertising efforts. Maintain awareness and knowledge of national level programs and initiatives in order to educate local District clients of all brand activity.
  • Bridge the Gap | Provide data/measurement reports with analysis to help our client identify trends and opportunities. Conduct training sessions with both small and large groups of clients as requested.
  • Translate Ideas into Action | Maintain accuracy and clarity of any written document, including creative and production briefs, conference reports, and marketing plans before submission to agency leadership and the client.
  • Track Growth | Directly involved in the development of the annual recruitment marketing planning process at the District level and assessing local marketing challenges

Who you are:

  • A Strong Communicator | Capable of creating and delivering presentations (written and verbal), both internally to agency leadership, peers, and colleagues across departments, and to clients.
  • Detail Oriented | Oversees completion of all projects and assignments, ensuring strategic and brand integrity, while partnering with all necessary agency disciplines to ensure optimal distribution of resources, timeliness, accuracy, budget and government compliance.
  • Innovator | Conversant in all media types, including the ability to understand and integrate diverse media vehicles to deliver a brand message to the client’s consumer base.
  • Ego-less | We all wear the hats that need wearing- it’s a mentality that makes the team successful.

What You'll Need:

  • 3+ years of advertising experience or related marketing/account management activities
  • Self-motivated with a demonstrated pattern of initiative and independent thought
  • Proactive in dealing with challenges head on and in compliance with company policy
  • Excellent people and management skills, team-oriented with a strong attitude to succeed
  • Understands all the steps necessary to complete each stage of a job through all agency departments in order to deliver all aspects of projects on time and successfully
  • Detail-oriented and well organized, able to communicate clearly both verbally and in writing
  • Experience working remotely across various time zones without in-person daily supervision
    • Position requires approximately 50% travel
    • Writing samples may be requested after initial interview 

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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