The Customer Success Manager (CSM) at Bolster plays a key role in guiding our customers — from mid-market organizations to large enterprises — through every stage of their journey, ensuring measurable outcomes and long-term value realization.
We’re growing rapidly and transitioning from a start-up to a scale-up phase — the opportunities for impact are endless.
If you’re someone who thrives in a fast-paced, omnichannel environment, enjoys being both a strategic advisor and hands-on problem solver, and has a natural curiosity about how things work, this role is for you.
Experience working with CISO, Fraud, and Security Operations teams, and comfort engaging with both technical and business stakeholders, is preferred.
Why Bolster
Bolster is redefining fraud and brand protection. Our AI-driven SaaS platform detects and takes down phishing and scam sites in real time, protecting the world’s top brands and millions of consumers.
Our culture values collaboration, curiosity, and ownership — every team member has a voice and an impact. We believe in building elegant, scalable solutions while maintaining a spirit of experimentation and fun.
What we offer:
-Excellent medical, dental, and vision insurance
-Flexible time off + paid holidays.
-Equity + 401(k) plan