Job Description:

The purpose of this role is to Partner with the People Leaders in the CXM service line to successfully guide them through the employee life cycle and implement HR Projects. This role is a critical business enabler for CXM and will play a key role in the success of the UK CXM People Plan. 

Reporting to the Senior HR Advisor the role will be responsible for HR Project implementation across the service line and the cyclical employee activities. The role will be aligned to key Practice Areas within CXM which will allow strong advisory skills to be developed while working with the relevant Senior HR Advisor and HR BP to drive the UK CXM People Plan. 

KEY ACCOUNTABILITIES

Responsibilities include, but are not limited to:

• Provide support, guidance, and advice to line managers within the business, on all People related matters, in a professional and timely manner (as 2nd line support). 
• Work collaboratively with all areas of the HR function to deliver an exceptional HR service to the business.
• To support the Practice Area and, Snr HR Advisor, HR Business Partner and HR Director with key projects and challenges across with the relevant Practice Area through implementation of new initiatives. 
• Use Data Insights to help make recommendations in collaboration with the CXM HR Team. 
• Design and lead the delivery of People Leader development, including training modules for newly promoted leaders. 
• Lead talent planning activities​ with the People leaders to develop a focus across the business creating a pipelines and succession plans to increase internal mobility across the service line
• Develop meaningful relationships as a trusted HR partner using people metrics (e.g. performance, engagement, retention data) to drive better business results.
• Delivery of HR projects, on time, within budget and that drive engagement within the organisation.
• Be the 2nd line support for relevant HR queries from the HR Operations team and escalate as required to the HR Business Partner and HR Director. 
• Lead on coordination of complex people matters by enlisting support for the relevant Specialism at Dentsu. 
• Be a key advocate for positive change and radical collaboration within the Service Line. 

The Successful applicant will require: 

• A good relationship builder, confident and pragmatic, and will have the ability to quickly get to know the people and get things done in an ambiguous and self-starting environment.
• Prior HR expertise in HR advisory role with an understanding of the following centre of excellence cyclical processes: Talent Development, Engagement, Reward and Benefits. 
• An individual with strong business acumen who sees the opportunity to drive change 
• Intellectual agility, good quality judgement and collaborative skills

• Strong Excel skills and the ability to draw insights from data

•      Well-rounded capability across the full HR spectrum​

•      A passion for people engagement that prompts exploration and idea generation

•      An interest in or currently working towards CIPD Level 5. 
 

About dentsu international 

Part of dentsu, dentsu international headquartered in London operates in over 145 markets worldwide with more than 48,000 dedicated specialists. We help clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative. www.dentsu.com

Working with us 

Joining dentsu international, you’ll join a team of 48,000 people.  It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences.  We offer exciting challenges, memorable experiences and opportunities to shape your future.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Location:

London

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Fixed Term Contract (Fixed Term)