Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will manage order management and invoicing for a specific market.

How you will contribute

You will:

• Capture, process and validate orders from customers using all means of transmission in an accurate and timely manner so we meet delivery processing schedules, minimum order quantities and vehicle types/sizes
• Manage effective order fulfilment, taking account of availability checks, stock allocation rules and cross-functional alignment to balance supply constraints with delivery of service levels
• Manage the action invoicing processes and delivery of invoice accuracy based on correct price/quantity

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Strong customer service experience in CS&L
• Experience managing onsite and remote teams
• Customer orientation with a focus on delivering on customer KPIs (case fill rate, service levels, on time in full)
• Able to influence and drive cross-functional consensus on daily order fulfilment decision making
• Process management and planning skills
• Excellent verbal and written communication skills
• Good understanding of supply chain management, order to cash cycle, and commercial areas

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Order Management (OTB)

Customer Service & Logistics