At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

Support the ongoing development of AIA Healthcare business and partner performance reporting, setting the process and framework including controls and governance in collaboration with AIA Group, LBUs and external vendors, to ensure the delivery of timely and accurate information and actionable insights.

Roles and Responsibilities

• Produce management reports to ensure AIA healthcare strategy and partner performances are analysed and presented to senior stakeholders to facilitate business decision making on a timely basis.

• Analyse the business performance and partner related proof points and key performance indicators utilising your industry experience and commercial acumen to generate value added, actionable insights

• Maintain efficient and accurate reporting across PPDTR (Predict-Prevent-Diagnose-Treat-Recover) health and wellness ecosystem partner and services responding to changing requirements

• Work with internal Group and Local business unit stakeholders to understand their information requirements and communicating with external parties

• Design and implement effective integration solutions to extract, merge, store and utilize data from various data sources

• Recommend and implement solutions on improving existing reporting methodologies

• Identify and investigate data quality issues working with internal Group and Local business units and external parties to bring these to resolution

• Ensure robust processes and controls from data definitions, data collection, review and verification through to documentation and evidence aligned with ESG controls and governance as well as stakeholders

• Automate and streamline the process.

• Carry out ad hoc studies to support health and wellness related initiatives leveraging data and insights

Requirements

• Bachelor Degree or above in discipline such as business administration, IT and mathematic/statistics

• 8 to 10 years’ experience in health administration & operations, health data analytics and insights, preferably within insurance and/or healthcare sectors.

• Proven track record in performance reporting, data integration, and insight generation for strategic decision-making.

• Strong proficiency in data analysis, reporting tools, and integration solutions

• Ability to manage and resolve data quality issues across multiple stakeholders

• Ability to recommend and implement methodological improvements in reporting and analytics

• Strong commercial acumen and ability to translate data into actionable insights

• Understanding health and wellness ecosystem

• Understanding of in controls and governance frameworks

• Excellent written and verbal communication skills in English; proficiency in Cantonese and Mandarin is advantageous.

• Ability to collaborate effectively with internal stakeholders (Group and Local Business Units) and external vendors.

• Skilled in presenting insights to senior stakeholders to support strategic decisions.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.