About the Role:

Grade Level (for internal use):

09

The Role: Third Party Relationship Manager

The Team: The Assessment Services Third Party Relationship manager is responsible for supporting the KY3P Assessment Business. The role is focused on onboarding third party service providers into the overall assessment process, delivering the value proposition and providing updates to both internal and external stakeholders. This role plays a crucial part in enhancing the third-party data coverage and support the growth of assessment services business.

The Impact: Our assessment services business is focused on providing high value assessments to our customers. The assessments are conducted on third party service providers of KY3P customers. Once the request is received, our team initiates a relationship with the third party service provider, qualifying the overall engagement and is responsible for the overall onboarding process. We are also responsible for collecting the feedback of the process, platform & assessment framework and ensuring that is delivered to the appropriate product teams internally. The feedback will lead to future versions and enhancements to the framework/questionnaire/methodology.

What’s in it for you:

• Exposure to senior level contacts within some of the largest organizations worldwide.
• Being part of a team that is crucial to the success of our overall business.
• Collaborate successfully with internal Project Managers to support new product development & rollout.

Responsibilities: List a maximum 6 bullets describing the core responsibilities/work to be performed/outcomes that the successful candidate will be expected to achieve. Keep the bullets concise and avoid going over 6 of them to prevent overwhelming the applicant.

• Acts as the project manager. Reviews all major deliverables to ensure client expectations are met. Has administrative oversight of project and project goals/timelines.
• Responsible for all third party communications, conflict resolution, escalation management and reporting to our Customer Engagement partners for customer updates.
• Be the primary point of contact and build long-term relationships with third parties.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels.

What We’re Looking For:

• Excellent communication and collaboration skills both internally and externally.
• Strong customer service and interpersonal skills for dealing with different types of customers and clients.
• Bachelor's Degree in appropriate field of study or equivalent work experience.
• 2+ years of experience with relevant background desirable
• Ability to manage a book of accounts through the lifecycle of our operational process, remaining active with the third-party service provider.
• Ability to prioritize among competing tasks.
• Strong organizational skills and attention to detail.
• Proficiency in Salesforce, Office 365, PowerBI, etc.

The Location: Gurgaon, India

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

BSMGMT202.1 - Middle Professional Tier I (EEO Job Group)