The Sales Operations Analyst is a strategic role that supports the commercial organization through optimizing our sales processes and enabling our sales team with the necessary tools and training to support our customers and grow the business. This role is part of the Sales Operations department, a small proactive team that’s focused on driving commercial outcomes in a complex B2B sales environment.

People who are successful in this role are creative problem solvers driven by intellectual curiosity and the desire to learn more about people, processes, and systems. They are persuasive communicators with the ability to relate to and empathize with others to better understand their challenges. They are logical, organized, and disciplined in their approach to building compelling cases for internal change.

This is an opportunity to work with an encouraging and entrepreneurial direct manager who values openness, transparency, learning, and professional development, and enjoys coaching others to higher performance. Working in Sales Operations gives you exposure to, and the opportunity to learn about, many areas of the company. Success in this role could potentially lead to diverse future career paths within the company that could include Finance, IT, Business Intelligence, Sales, Project Management, and Marketing.

Responsibilities:

• Sales Process Optimization: Analyze and improve sales processes to enhance efficiency and effectiveness.

• Data Management: Help to build and develop our CRM as a source of truth for customer information, as well as integrating data between other platforms.

• Reporting and Analytics: Generate and analyze sales reports to provide insights and recommendations to the sales team and commercial organization.

• Customer Support: Assist with responding to customer requests for information and proposals.

• Training and Onboarding: Support the training and onboarding process and develop content for educating sales team members on tools, processes, and best practices.

• Cross-Functional Collaboration: Work closely with other teams, including customer experience, pricing, product development, supply chain, legal, and others.

Desired Skills and Experience:

• Work experience in B2B sales operations, sales enablement, sales leadership, marketing, or other commercial role

• Salesforce admin experience, Administrator or other Certification preferred

• Experience leading and/or executing change management initiatives

• Knowledge of sales performance KPIs and financial metrics

• Strategic agility and the ability to pivot quickly as market and other conditions change

• Excellent interpersonal, communication, and relationship-building skills

• Prefer experience with BI tools and ERP systems

• Proficient in Excel and PowerPoint

This position is in Atlanta with a hybrid schedule that allows for up to 40% remote work weekly.

Printpack is a leader in its field with a stellar reputation for customer service, innovation, and sustainability. Aligned with a tenured and loyal group of large, successful customers, Printpack supports some of the best-known brands in the consumer-packaged goods industry. The company has a welcoming and collaborative culture that is highly customer-centric and focused on long-term results.

Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.

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Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to CorpRecruiting@Printpack.com.  Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.