Service Delivery Coordinator - Drilling Services

Do you enjoy leading a team that provides a high-quality service for our customers?

Do you love collaborating with teams to solve complex problems?

Join our Team

Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.

Partner with the best

As the Service Coordinator, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for:

• Protecting the health and safety of our personnel and the environment.
• Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon
• Coordinating and monitor all job activities as outlined in MTJC across organizational boundaries.
• Being the primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for Baker Hughes.
• Being familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in way that is not aligned with the Baker Hughes SOP) .
• Being responsible for prompt escalation of issues that can impact service delivery.
• Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash

Fuel your passion

• To be successful in this role you will:
• Have a Bachelor's degree in relevant discipline
• Have at least 5 years experience in drilling services.
• Have experience in position of supervision / coordination of drilling / completion fluids operations.
• Have technical knowledge and engineering understanding towards Drilling Services
• Demonstrate Intermediate / advanced English
• Be able to demonstrate good hands-on knowledge and experience of directional drilling

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, you will have to be based in Onne, Nigeria but will have to travel to all our Centers of Excellence and Technology from time to time.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination