Sr. Implementation Manager

Posted:
9/5/2024, 7:50:05 AM

Location(s):
San Francisco, California, United States ⋅ California, United States

Experience Level(s):
Senior

Field(s):
Product ⋅ Sales & Account Management

Workplace Type:
Remote

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview

Sunrun is seeking a skilled Sr. Implementation Manager to join our Affiliate Partner organization. The Implementation Manager will drive the successful deployment of designated programs and initiatives, in addition to managing new partner diligence and onboarding. The ideal candidate will be skilled in coordinating logistics, facilitating communications, and building bridges between various stakeholders to ensure the effective program implementation and onboarding support for our partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Collaborate with Affiliate Program Management, cross-functional teams (sales, account management, compliance, and operations), and external partners to ensure seamless onboarding, training, and program adoption.

  • Coordinate and manage partner implementation and technical onboarding, supporting the integration of company values and tools for successful engagement.

  • Provide training and support to internal teams and partners as needed to ensure a smooth transition and adoption of Sunrun’s systems and processes.

  • Document and maintain all implementation processes, procedures, and guides for future reference and continuous improvement.

  • Oversee onboarding and compliance management for new partner prospects, including Affiliates, Sales Partners, Subcontractors, Installation Partners, and Service Partners.

  • Conduct thorough due diligence assessments of potential partners, ensuring compliance and alignment with company standards.

  • Develop, maintain, and improve a robust intake and tracking system for prospective partnerships.

  • Assist the Affiliate Account Management team with end-to-end implementation of specific programs, projects, and services for new and existing Affiliate partners.

  • Contribute to the continuous improvement of implementation processes and strategies through feedback, analysis, and innovation.

REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS)

  • Bachelor's degree in Business Administration, Project Management, or a related field.

  • Minimum of 4 years of experience in program management or implementation, preferably within technology or renewable energy sectors.

  • Strong organizational and project management skills with a proven ability to handle multiple tasks and deadlines simultaneously.

  • Excellent communication and interpersonal skills, with the ability to effectively engage a range of stakeholders.

  • Proficiency in project management tools and software, including Microsoft Excel, G Suite, and Salesforce.

  • Demonstrated problem-solving abilities and a proactive approach to addressing challenges.

  • Willingness to travel as needed for program implementation and partner engagement.

  • Ability to thrive in a dynamic, fast-paced environment, with a commitment to continuous learning and improvement.

PHYSICAL DEMANDS

  • Be able to remain in a seated position for more than 50 percent of the workday

  • Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment

  • Ability to exert up to 10 pounds of force and occasionally lift and or move up to 15 pounds

  • Have adequate visual and hearing acuity to follow instructions, operate office equipment and determine the accuracy of the work assigned

  • Ability to perform normal office duties

  • Ability to operate office equipment including computers and determine the accuracy of work

Recruiter:

Laura Morgan ([email protected])

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different  starting salary range for this opportunity which may be higher or lower.  Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

$102,905.78 to $137,207.70

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards.  Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. 

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role.  It is not designed to be a comprehensive inventory of all essential duties and qualifications.  If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected].

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

Sunrun

Website: https://sunrun.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 10001+

Year Founded: 2007

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Battery ⋅ Clean Energy ⋅ Energy ⋅ Renewable Energy ⋅ Solar