SENIOR MANAGER, PROCESS IMPROVEMENT

Posted:
9/23/2024, 7:44:32 PM

Location(s):
Bengaluru, Karnataka, India ⋅ Indianapolis, Indiana, United States ⋅ Indiana, United States ⋅ Karnataka, India

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Hybrid

Position Summary...

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.

What you'll do...

About the Team:

This team is focused on improving the associates’ experience while driving efficiency within People Tech & Services.  Utilizing proven Continuous Improvement methodologies, the team identifies wastes and determines root cause that we can action against, while measuring the success of the improvements.

About the Position:

The Sr. Manager, Process Improvement People Services & Tech develops initiatives and processes for key business functions to drive business goals, objectives, and programs by analyzing data and evaluating key business components in order to assess current performance baselines; identifying gaps, opportunities, and needed improvements in key business functions; evaluating and updating current practices on a continuous basis; developing improvement solutions; ensuring program processes are simple, executable, and sustainable for future use with manageable roll out plans; consulting with cross-functional teams to get alignment on improvement solutions; and communicating changes and solutions to key stakeholders in order to get buy-in.

What You'll do

Manages process improvement programs by evaluating and determining improvement needs ; partnering with cross-functional teams to develop the operational strategy to simplify processes; providing guidance and expertise on company policies, practices, and procedures ; ensuring proper controls, tools, and materials are present in order to enhance behavior change ; partnering with stakeholders to ensure alignment and support of the processes ; monitoring program performance in relation to metrics ; identifying post-implementation issues and concerns; and developing and gaining buy-in on changes and resolutions.  

Helps develop strategies, processes, and best practices by conducting modeling and statistical analyses; partnering with cross-functional teams across the business; benchmarking with industry experts through continuous education and use of networks; developing assessments of key opportunities; demonstrating the ability to translate technical solutions into business solutions; supporting the development of long-term plans and project timelines; and communicating with and influencing decision-makers and executives within the organization .  

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. 

What You'll bring

  • Minimum of 5 years of experience in process improvement, including experience leading process improvement initiatives.

  • Strong understanding of process improvement methodologies such as Six Sigma, Lean, or Agile as well as being Lean Six Sigma certified.

  • Strong attention to detail and the ability to manage and analyze complex data sets.

  • Excellent analytical and problem-solving skills.

  • Strong project management skills, including the ability to manage multiple projects simultaneously.

  • Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels of the organization.

  • Ability to work independently and as part of a cross-functional team.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 4 years' experience in consulting, project management, business strategy, or related area OR 6 years' experience in consulting, project management, business strategy, or related area. 2 years' experience leading cross functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India