Pharmacy Technician - Pharmacy Service Representative

Posted:
10/3/2024, 1:43:28 PM

Location(s):
Honolulu, Hawaii, United States ⋅ Hawaii, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

Workplace Type:
On-site

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we’re helping people on their path to better health— from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we’re present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our onsite team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration, Innovation, and Integrity in everything they do in our pharmacies every day.

Our Honolulu Mail Operations Team is a dynamic and supportive team, we prioritize work life balance (regular schedules) and pride ourselves on our collaborative environment. Here at CVS we value personal wellbeing, growth, and development. We are looking for someone to:

  • Handle incoming calls from prescribers, patients, and the customer care team, providing assistance and resolving concerns.
  • Initiate outbound calls to prescribers to request renewals and make follow up calls that addresses drug utilization review (DUR) questions and prescription clarifications.
  • Collaborate with pharmacists to resolve prescription conflicts and ensure accurate and timely medication delivery.
  • Contribute to a patient-first culture by providing excellent service, ensuring prescription accuracy, and communicating effectively.

What makes a successful Pharmacy Technician:

  • Strong attention to detail and commitment to accuracy.
  • Ability to thrive in a fast-paced, high-volume environment while managing multiple tasks.
  • Excellent communication and interpersonal skills, particularly when handling phone calls and resolving concerns.
  • A team player with a problem-solving mindset who is comfortable collaborating with pharmacists and other team members.
  • Passion for helping others and ensuring patients receive the best care possible.

The starting pay for this position is $17.50/hr but we are flexible based on experience.

We’re seeking someone interested in working Monday – Friday 8:30am-5:00pm

Required Qualifications

Ability to work on site in Honolulu, HI

Prior experience working within Healthcare Field or in a Pharmacy

Preferred Qualifications

Microsoft Office Experience – Outlook, Teams, Excel, etc

Education
High School Diploma or GED

Pay Range

The typical pay range for this role is:

$17.00 - $34.15

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.