Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

As Release Manager, you will drive the team to execute in a timely manner, keep track of projects progress, and work with internal and external stakeholders. You will closely interact and work with Dev leads, Dev, QA, and other teams to make sure software is delivered per schedule and in great quality.

Responsibilities:

• Release Management:
  • Enable efficient release governance
    • Establish and maintain release management processes and standards
    • Monitor and improve release processes for efficiency and effectiveness
  • Track and measure releases
    • Define and track key performance indicators (KPIs) for releases
    • Maintain and update release dashboards
    • Analyze release metrics to identify areas for improvement
  • Support planning, scheduling, and controlling of releases
    • Develop detailed release plans and schedules
    • Coordinate release activities with cross-functional teams
  • Manage change requests
    • Track change request process for releases
    • Support evaluating and approval/rejection change requests
    • Track timely implementation of approved changes
  • Drive release and backlog planning and prioritization
    • Collaborate with product owners to prioritize the release backlog
    • Ensure alignment between release plans and business objectives
    • Track plans vs execution
  • Conducting retrospectives and RCAs when required
  • Working with various stakeholders: PMs, R&D, Management

• Project management
  • Track and follow-up on high risks projects when required       
  • Provide status reporting when required
  • Identify, communicate and manage risks
    • Identify and communicate risks to stakeholders
    • Support developing mitigation plans
  • Manage dependencies
    • Identify dependencies between different teams and projects
    • Coordinate with scrum teams to ensure smooth delivery
    • Resolve any dependency-related issues that arise

Skills and knowledge most relevant to the job:

• High level of organization and attention to detail
• Data savvy
• Ability to understand and apply complex processes with judgement
• Excellent facilitation and listening skills; able to surface concerns, align stakeholders, and build trust across teams to enable collaboration
• Ability to balance drive with discipline—knowing when to push forward and when to slow down to ensure quality and clarity
• Excellent written and verbal communication skills
• Proactive approach to identifying and solving problems
• Experience driving positive change via process improvement
• Knowledge of Agile SCRUM software development methodology

Qualifications:

• Bachelor’s degree in related areas
• 6-10 years of relevant experience (program/release management, software development, QA, etc.)

• Prior experience with agile development
• PMI training / PMP certification would be a plus

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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