Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
This position is responsible for assisting the sales support team by performing administrative and sales channel tasks. They help in maintaining customer databases, ensure documentation, monitor & optimize key indicators orders. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with other team members. This function plays a crucial role in ensuring smooth sales operations and customer satisfaction.

Responsibilities:

•  Collaborate with sales teams in developing the design, demo products, collaterals (videos, brochures, etc) and other tools needed to support the AW Latin America business.
•  Support AW product launches developing promotion actions in the distribution channel
•  Responsible to capture new leads from different sources and assign them to the right commercial person and follow up to make sure they convert into an opportunity.
•  Work with the third-party marketing agency on developing content for monthly Newsletters (internal and external), send it to the correct audience and follow up any type of request it could come up after.
•  Work together with the commercial local teams in developing trainings for local distributors, coordinate visits to the facility and support any local effort that may request marketing collaboration.
•  Conduct data analysis to identify trends, patterns and opportunities.
•  Produce regular and adhoc reports to support business functions.
•  Develop dashboards to provide insights to stakeholders and KPI visualization.
•  Define, monitor and optimize key performance indicators (KPI’s) relevant to business objectives.
•  Work closely with different departments to understand their data needs and provide insights.
•  Ensure data availability and quality for reporting and analysis.
•  Contribute to the development of data-driven strategies to improve business performance.
•  Analyze data to identify opportunities for growth, cost optimization, and process improvements.
•  Develop and maintain standard operating procedures for data reporting and analysis.
•  Ensure that documentation is up-to-date and accessible to relevant stakeholders.
•  Utilize statistical methods and predictive modeling to support strategic decision-making.
•  Conduct deeper analysis to uncover insights that drive business growth and efficiency.
•  Provide training to team members and stakeholders on how to interpret and use data effectively.
•  Offer ongoing support for BI tools and platforms used across the organization 


Sales Support
• Assist sales team with administrative tasks
• Prepare and distribute sales reports and presentations
• Coordinate sales meetings and events

Data Entry and Maintenance
• Enter and maintain customer and product data in company database
• Update and maintain customer accounts and contact information
• Ensure data accuracy and completeness


High Impact Behaviors:
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:
• Bachelor’s degree in Business, Marketing or a related field or equivalent work experience 
• Basic understanding of sales principles and practices.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.