Slot Guest Service Representative

Posted:
11/19/2024, 5:42:00 AM

Location(s):
California, United States ⋅ Cupertino, California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Provide the highest quality customer service to our guests. This includes keeping the slot area clean, offering Food and Beverage items to player and promote all MGM marketing campaigns

  • Offer assistance and advise slot players on the machine functions, pay tables and payouts

  • Observe all activities in the slot area and ensure all machines are in good operational condition

  • Ensure that all MGM Slot policies and procedures are followed in accordance with the government regulations and MGM standards


Job Requirements:

  • 6 months of previous customer service or retail sales experience

  • Able to take direction from superiors

  • Possess excellent communication skills

  • Must be able to work any day of the week and any shift