Posted:
9/30/2024, 3:24:01 AM
Location(s):
Ontario, Canada ⋅ North Bay, Ontario, Canada
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Job Description
As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.
Why you’ll love working here:
Celebration and Recognition programs
Part time and Full-time opportunities
Comprehensive health and dental benefit plans
Education allowance for employees and family
Employee Assistance Program
Employee perks and exclusive offers
What you’ll do:
Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets
Build a care schedule for patients
Enter and update employee and patient data within computerized system
Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
Document and appropriately report all staff and patient interactions
What you bring:
One year administrative or office experience is an asset
Scheduling experience is an asset
Strong computer skills
Superior Customer service skills
Ability to effectively communicate both orally and written
Compassion and empathy when interacting with patients and their families
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
Website: https://paramed.com/
Headquarter Location: Bancroft, Ontario, Canada
Employee Count: 10001+
Year Founded: 1974
IPO Status: Private
Industries: Health Care