Over here at Expedia Group's People Technology Team, we're not just typing away at our keyboards. We're crafting, developing, and managing top-notch systems that our people rely on throughout their adventures with us.

Now, what's a ServiceNow Engineer? Imagine someone who knows ServiceNow like the back of their hand, seamlessly meshing with various teams and turning those "I wish we could..." statements into "Look what we did!" tech wonders.

What you'll do:

• Dive head-first into analyzing, designing, testing, and developing projects

• Transform Expedia's global requirements by refining our ServiceNow platform

• Get hands-on! Design, configure, test and roll out ServiceNow HRSD module changes

• Join our cross-functional team to tackle system and integration glitches and ensure our data's right

• Partner with upstream/downstream systems and 3rd party vendors that bolster our ServiceNow Integrations

• Engage with our Devs, Product Masters, Tech Gurus, and Support Engineers to make those tech dreams a reality

• Craft epic runbooks. Think of them as your tech recipe book for system

Who you are:

• Bachelor's or Master's in Information Science, Computer Science, Business or related technical field; or Equivalent related professional experience    

• Rocks ServiceNow HRSD, Employee Center configuration/development work for about 2-3 years

• Plays the hero by implementing HR life cycle management events, integrating upstream/downstream and 3rd party systems with ServiceNow using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

• Acquires the wisdom of Development language and experience using various scripting technologies like JavaScript, PowerShell, and Shell

• Shows off by crafting snazzy ServiceNow reports and dashboards

• Grasps those popular delivered integrations and ServiceNow core concepts

• Flaunts that ServiceNow Certification in Development (although if you haven't, it's cool – show us what else you've got!)

• Understands additional tech platforms, especially Workday and AWS, and know how to integrate with Workday

• Impress with your stellar communication game

• Good understanding of Agile Methodology, Software Development Lifecyle, SOX Compliance and experience in tools like Jira & Service Now

• Helps coordinate stakeholder input and collaboration efforts when developing solutions to issues

• Thinks broadly and understand how, why, and when policies/processes are standardized and when they differ across the organization

• Utilizes Agile, Scrum, and Kanban

The total cash range for this position in Austin is $112,000.00 to $156,500.00. Employees in this role have the potential to increase their pay up to $179,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role

The total cash range for this position in Seattle is $112,000.00 to $156,500.00. Employees in this role have the potential to increase their pay up to $179,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.  Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. 

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.