Posted:
8/17/2024, 5:00:00 PM
Location(s):
British Columbia, Canada ⋅ Vancouver, British Columbia, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY:
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.
DUTIES & RESPONSIBILITIES:
OPERATIONS:
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
To help manage in conjunction with the FSM, labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
Ensures staffing levels are adequate to effectively operate the business
HUMAN RESOURCES:
Complies with Human Resources Standards
To help with hiring in conjunction with the FSM, Hires and/or supports hiring for all departments, excluding Pharmacy
Maintains wage administration within SLPH guidelines
Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values
QUALIFICATIONS:
Planning, Judgement and Decision Making
Planning and preparation for Inventory Management
Use judgment and decision-making skills to control expenses
Provides effective leadership and ongoing mentorship and ensures development of all staff
Efficient time management skills
Able to prioritize activities quickly in response to changing initiatives
Effective organization and planning skills
EXPERIENCE:
Previous retail management experience
Demonstrated ability to drive the business, led by example and support corporate programs
Works effectively with management team
Superior interpersonal, coaching and communication skills
Business and financial acumen
Relationship builder with key internal and external agencies
J2WRTL
J2WFSM
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle salariale à l’embauche :$22.00 - $22.00 / 22,00$ - 22,00$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.Website: https://shoppersdrugmart.ca/
Headquarter Location: Toronto, Ontario, Canada
Employee Count: 1001-5000
Year Founded: 1962
IPO Status: Private
Industries: Health Care ⋅ Mobile Apps