Posted:
6/30/2026, 4:03:23 PM
Location(s):
Malvern, Pennsylvania, United States ⋅ Pennsylvania, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Business & Strategy ⋅ Customer Success & Support
Workplace Type:
Hybrid
Pay:
$71k/yr
Core Responsibilities
1. Analyzes business and user needs and documents requirements. Assists in formulating and defining systems scope and objectives. Advises on business implications of the application of technology to the current business environment.
2. Translates clients requirements to functional documentation, and participates in technical designs and test planning.
3. Performs customer support processes and activities for the implementation of new or existing applications. Supports the collection, documentation, and maintenance of functional requirements and modeling.
4. Designs, prototypes, codes, and tests new or enhanced applications. Analyzes current procedures and workflows and develops recommendations for improvements, revising existing system logic difficulties as necessary.
5. Assists in the implementation of systems and software. Monitors the efficiency and effectiveness of application operations and troubleshoots problems, as necessary.
6. Participates in special projects and performs other duties as assigned.
Qualifications
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Website: https://investor.vanguard.com/
Headquarter Location: Kelayres, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1975
IPO Status: Private
Industries: Finance ⋅ Financial Services
Visa Sponsorship: Sponsors work visas