NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Enrollment Specialist position at NWACC Washington County is responsible for processing all college credit admissions documents while adhering to processes, policies and procedures. This position will participate in an integrated, cross-trained team approach by providing strategies to promote student success. This position promotes outstanding customer service and provides support to Enrollment Services for students to successfully complete every facet of the enrollment process, including High School Relations.

This position is housed at NWACC Washington County and works under the direct supervision of the Director of Admissions. This position is governed by state and federal laws and agency/institutional policy.

Essential Duties

• Accurately processes all student admissions documents and requests in a timely manner, ensuring compliance with institutional policies and FERPA regulations.
• Maintains extensive knowledge of college credit admissions applications, document intake requirements, and enrollment policies and procedures.
• Maintains and coordinates reporting tasks using the college’s data management systems; assists with troubleshooting and system enhancements.
• Assists in evaluating high school transcripts and equivalents for admissions purposes.
• Works closely with Student Services staff to support recruitment, admissions, enrollment, and retention efforts across Washington and Benton counties.
• Maintains working knowledge of Student Services resources including software, equipment, websites, and class schedules; participates in testing upgrades and new tools.
• Ensures procedures are accurate, effective, and compliant with institutional policies and federal regulations.
• Participates in ongoing professional development and demonstrates adaptability to shifting priorities and departmental needs.
• Maintains regular, reliable attendance and fosters collegial, harmonious working relationships; flexible scheduling may be required during peak periods.
• Performs other duties related to the position as required or directed.

Rate of Pay: $18.55 per hour

Completed applications received by 11/3/2025 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position

Minimum Qualifications:

• High School Diploma

Preferred Qualifications:

• Bachelor’s  Degree or equivalent work experience
• Preferred experience working in higher education

Knowledge, Skills, and Abilities:

• Knowledge of the organization and administration of various higher education academic and social programs.
• Knowledge of campus and community resources.
• Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs.
• Ability to coordinate the activities of campus academic and/or social programs.
• Ability to evaluate collected information and formulate into recommendations.
• Ability to compile information into report form.

Physical Demands/Work Environment:

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently:

• Manipulate items with fingers, including keyboarding
• Walking
• Sitting
• Standing

Constantly:

• Hearing
• Repetitive motion
• Talking

The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes. The position involves routine and repetitive tasks that require attention to detail and consistency in performance.

Environmental Conditions:

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

NWACC is an Equal Opportunity Employer, please see our EEO policy.