Group Account Director

Posted:
3/16/2025, 5:00:00 PM

Location(s):
Tokyo, Japan

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Workplace Type:
On-site

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Duties & responsibilities

Account Management

Manage Finance & Banking segment accounts from Japan HQ. The responsibility is different depending on the regional/local team management structure, contract type, client expectations and service requirements.
Manage these onsite teams and facilitate HQ support, including staff issues.

Communications

Communicate well internally/externally to achieve goals
Build a strong relationship with Clients, JLL regional and onsite teams
Collaborate with JLL Legal / Finance / HR / HQ support teams, including PXP to support onsite teams

New business & organic growth

Support the WD sales team to get new business
Support transition activities to start new business operations smoothly
Collaborate with onsite teams and other business lines in JLL to expand business opportunities in existing accounts

Staff Assignment & Career progression

Coordinate staff assignments at an appropriate timing without any critical vacancy and minimize profit loss for the account
Support the staff assignment process working with other GADs, HR and hiring manager
Provide staff with the opportunity to progress their individual career plans and encourage internal mobility through job posting and career progression / succession planning

WD regional and global initiatives

Attend the necessary training and webinars and cascade the information to account teams
Lead regional and global initiatives to achieve the target goals, develop and implement improvement plans until goals are achieved
Develop Engineering opportunities and process with region and global team

Best Practice & Innovation

Propose and implement various solutions, recommendations, and best practices for WD Accounts Japan to be a better organization.
Proactively consider new operational approaches (e.g. IoT and AI) to build out a future business model.
Proactively improve the organization to achieve a better environment and working circumstances for staff

Candidate Specification

Recommend Experience

Client account and onsite team management for over 5 years’ experience
People manager for over 5 years’ experience
Working with Regional / Global contacts for over 3 years’ experience

Personal & Task Skills

Communication skill in both Japanese and English
Make an analysis and finding the right goal and right process for staff, account team and WD Accounts Japan
Good organizational, management, communication and follow up skills
Ability to make presentations to grow the business or to improve the relationship with clients
Collect the necessary information by oneself, analyse the data and share it accurately to achieve the intended result
Ability to keep information confidential and share only with the appropriate people
Have a strong desire to achieve results and to sacrifice oneself in time and effort to support staff, account teams, clients or WD Accounts Japan
Excellent problem solving and negotiation skills
Proactive individual

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle (JLL)

Website: https://www.us.jll.com/

Headquarter Location: Chicago, Illinois, United States

Employee Count: 10001+

Year Founded: 1783

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Commercial ⋅ Real Estate

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