Laboratory Scientist/MLS/CLS/MT - Client Services Rep - Nights

Posted:
10/3/2024, 3:56:03 AM

Location(s):
Virginia, United States ⋅ Richmond, Virginia, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

Workplace Type:
Remote

**$10,000 Sign On Bonus for offers accepted by December 31, 2024. Terms and Conditions apply**


The Medical Technologist Client Services Representative (CSR) provides accurate and timely technical results and information to requesting physicians and other healthcare professionals for use in the diagnosis and treatment of disease for patient care.

The Medical Technologist CSR consistently utilizes excellent customer service skills to both internal and external customers at all times. A positive and professional interpersonal style with a strong commitment to the team effort is mandatory. The MT CSR is the technical liaison between the Department of Pathology and the VCUHS environment. This position observes compliance and HIPAA regulations at all times with communications.

Licensure, Certification, or Registration Requirements for Hire:


Generalist Certification required

Certified as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by the American Society for Clinical Pathology (ASCP) or equivalent, or Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA) or equivalent ASCP Specialty or Categorical certification.

New graduates of an accredited CLS program must obtain certification within 12 months of hire

Licensure, Certification, or Registration Requirements for continued employment:


Generalist Certification required


Certified MT (ASCP) or MLS (ASCP) or CLS (NCA) or equivalent, or ASCP Specialty or Categorical certification **Certification not required but strongly encouraged if hired before January 2007.
 
Experience REQUIRED:

Minimum: Entry Level Generalist Medical Laboratory Scientist Graduate


Experience PREFERRED:
Previous Medical Technologist, Clinical Lab Scientist or Medical Lab Scientist experience is preferred

Education/training REQUIRED:  
Bachelor’s Degree in Clinical Laboratory Science (BSCLS) as a generalist from an accredited program.

Education/training PREFERRED:
Masters Degree in Clinical Lab Science (MSCLS) from an accredited program

Independent action(s) required:
In depth knowledge of procedures, evaluation and reporting of results as outlined in the manual of standard operating procedures.
Notification of events related to patient safety or results to ordering physicians as required.
Customer service oriented communications.
Participate in teaching new employees, students, residents, etc. in areas that competency is demonstrated.
Must complete required number of continuing education hours/year.

Supervisory responsibilities (if applicable): N/A

Additional position requirements:
Coverage as required due to PTO, CIS downtimes, inclement weather and/or disaster staffing levels:
Rotating weekends as required
Holiday scheduling as required
Evening rotation scheduling as required

Age Specific groups served: All

Physical Requirements (includes use of assistance devices as appropriate):
Physical Lifting less than 20 lbs.
Activities: Prolonged standing, Prolonged sitting, Repetitive motion: typing, pipetting,
Other: Biohazards and potentially infectious body fluids
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change

Shift is overnight - Mon - Fri, 11pm to 7:30am

**NOTE – This role is mostly remote. You MUST live in VA. There will be an initial 6 months of training and working on campus, and after that the role is remote except for when you are expected to come into work as needed.

Workday Night (United States of America)

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.