About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About the Role

The Associate Professional Services Consultant supports the successful delivery of LNRS compliance and risk solutions for customers. Working closely with clients and internal teams, this role is responsible for supporting all stages of client projects, including planning, implementation, configuration, data review, training, and handover activities. The role requires a combination of consulting, technical, and customer-facing skills to ensure successful solution delivery and customer satisfaction.

 

Key Responsibilities

Functional Analysis

• Develop a strong understanding of compliance and sanctions risk management and its application within LNRS solutions.

• Understand customer use cases and business requirements and apply best practices during implementations.

• Analyse customer business processes and recommend solutions to improve efficiency and compliance.

• Review and validate functional and non-functional requirements.

• Identify the most appropriate products and services based on customer needs.

• Support customer health checks, audits, and solution reviews.

• Participate in customer and internal training activities.

Implementation

• Support the installation, configuration, and implementation of LNRS solutions.

• Deliver technical training and knowledge transfer to customers.

• Perform functional configuration and customization of solutions.

• Support integrations with third-party applications and systems.

• Troubleshoot issues during implementation and testing phases.

• Contribute to the continuous improvement of implementation processes and standards.

• Track and manage incidents through the incident management system.

• Ensure a successful handover to Support teams.

Presales

• Support pre-sales and business development activities.

• Collaborate with Sales and Pre-Sales teams during customer engagements.

• Participate in solution demonstrations and customer discussions.

• Assist with RFI/RFP responses, providing technical and compliance-related input.

• Support the development and validation of Statements of Work (SOWs).

Requirements

• Bachelor's degree in Computer Science or a related field.

• 2–5 years' experience in Professional Services, Technical Consulting, or a similar customer-facing role.

• Exposure to cloud technologies such as Docker, Kubernetes, and Helm.

• Experience supporting enterprise software implementations.

• Understanding of APIs and JSON for system integrations.

• Knowledge of SQL and relational databases (Oracle, SQL Server, or similar).

• Experience working with Windows and/or Unix/Linux environments.

• Strong analytical, problem-solving, and troubleshooting skills.

• Excellent communication and stakeholder management skills.

• Proficiency in Microsoft Office, particularly PowerPoint and Excel.

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical and Air Ticket

• Competitive Bonus

• 25 days paid annual Leave

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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