SUMMARY

Legends Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for part-time Ticket Seller at Osceola Heritage Park, Kissimmee, Florida. The Ticket Seller is responsible for ticket sales for shows or events by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Sells tickets using Ticketmaster software.
• Provides exceptional customer service while processing ticket orders and/or solving ticket related issues.
• Efficiently and courteously answers questions regarding seating, pricing, policies, and event details.
• Accurately processes customer ticket orders.
• Dispenses tickets requested by patrons; accepts payment and makes changes accurately.
• Handles Will Call window according to Box Office procedures.
• Accurately balances cash drawer at the end of each shift.
• Files various records and reports.
• Performs other duties as assigned.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED)
• 6–12 months related experience and/or training, or equivalent combination of education and experience
• Box office or guest services background preferred

SKILLS AND ABILITIES

• Excellent customer service and public relations.
• Excellent communication, reading, writing, comprehension and organization skills.
• Cash handling experience.
• Computer experience including data entry.
• Computerized ticketing experience is preferred.
• Ability to work independently or in a team environment.
• Availability to work evenings, weekend hours and possibly holidays.

PHYSICAL DEMANDS

• Ability to move about, stand and walk for prolonged periods of time
• Ability to work indoors and outdoors as required by event
• Ability to withstand high noise levels during concerts and other events
• Ability to work extended hours, flexible hours, nights, weekends and holidays, based on event schedule

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodation to complete the application process may contact 321-697-3333.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.