Advising and Academic Support Coordinator

Posted:
2/13/2026, 6:30:37 AM

Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Department:

85081 Wake Forest University Health Sciences - Academic UME: Student Affairs

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday- Friday, 8am -5pm on campus

Pay Range

$28.55 - $42.85

EDUCATION/EXPERIENCE: Minimum of Bachelor's Degree in Education, Counseling, or related field and four (4) years' experience in a higher education setting. Master's degree in Education, Counseling, Student Affairs, or related field preferred.

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A

ESSENTIAL FUNCTIONS:

  1. Serves as a resource for students in assigned education programs, offering personal and professional development coaching and ongoing student support.
  2. Assist in student recruitment, training, and supervision of peer tutors.
  3. Monitors student progress, including creating an individualized strategy enhancement plan for all students. Emphasis is placed on supporting those students in academic distress, monitoring the progress of students, and maintaining records of all individual contacts.
  4. Connects students to appropriate resources (study skills strategies, writing skills, etc.).
  5. Counsels students in cases where professionalism expectations have not been met.
  6. Participate in the development and facilitation of proactive skills development workshops throughout the academic year for students. As appropriate, serves as a course director for coursework focused on career and professional development, and leadership studies.
  7. Work with all program staff and faculty to be familiar with course content and structure in order to provide optimum support to students.
  8. Serve as part of an academic support team and other committees as necessary, as well as perform other Student Affairs duties as needed and requested by the Director.

SKILLS/QUALIFICATIONS:

  1. Excellent oral and written communication skills.
  2. Ability to communicate and work with individuals of diverse educational and cultural backgrounds.
  3. Ability to act as a department liaison.
  4. Ability to lead and work with a team.
  5. Excellent interpersonal skills.
  6. Excellent computer skills.
  7. Good problem solving skills.
  8. Strong leadership skills.
  9. Experience in advising and/or coaching adult students.
  10. Experience in leading student-focused programs.
  11. Ability to develop original ideas.

WORK ENVIRONMENT:
Contact with persons in a wide variety of community settings.
Clean, comfortable office setting.
Some travel required.

PHYSICAL REQUIREMENTS:

0%

35%

65%

to

to

to

35%

65%

100%

N/A

Activity

X

Standing

X

Walking

X

Sitting

X

Bending

X

Reaching with arms

X

Finger and hand dexterity

X

Talking

X

Hearing

X

Seeing

Lifting, carrying, pushing and or pulling:

X

20 lbs. maximum

X

50 lbs. maximum

X

100 lbs. maximum

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.