Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Roles & Responsibilities: -Perform IPL/HMC operations, POR and support system maintenances. • Handle system breakdowns - Emergency IPL, IPL with dump • Identify & report risks to SLAs and engage stakeholders • Monitor System performance, software, disk/tape utilization Professional & Technical Skills: Knowledge of z/OS system functions, DB2, CICS, IMS, ADABAS for ability to troubleshoot/guide team to fix the issues • Handle escalations and provide recommendations/updates as needed • Well versed with incident lifecycle management • Experience to perform people management tasks - track performance and behavior. Client communication -Determination and Persistence • Ability to Work in Harmony with Co-Workers • Willingness to improvise knowledge and add to skills Additional Information: - The candidate should have a minimum of 5 years of experience in IBM z/OS. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

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