At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Reports to: Associate Director, Partnership Business Management
Work Location: Ho Chi Minh City
Function: Partnership Distribution
Role: Managerial

The Opportunity:

We are looking for Head of Sales Services who:
- Lead and manage a team providing services to the Sales force including Compensation and Sales support for PD.
- Work with partners, sales team and other business functions to initiate, develop and exit the partnerships. Meet and exceed service delivery to partners.
- Ensure the business complied with regulatory requirement and partner with PD Sales Team to support PD sustainable growth by project leading PD quality improvement initiatives.
- Lead data & digital transformation for PD operations
- Drive and enhance operational efficiency

Job Responsibilities:

• Drive automation in managing Sales support and coordination processes. Develop and conduct training programs to end users on tools and processes.
• Track and improve the process effectiveness.
• Be central point of coordination internally & externally for PD’s data and digitalization processes Work closely with Sales forces as necessary to confer on quality issues and review additional commercial opportunities, identification, and elimination of causes of below specifications of business quality.
• Engage with stakeholders at all levels, including executives, managers, project teams and external partners, vendors, suppliers, and contractors to ensure deliverables and stakeholders satisfaction.
• Manage PD assets (mainly Sales tools) including warehouse management & stock reconciliation with Finance and Sales team.
• Be accountable for compensation payment maintenance and new implementation.
• Ensure payment practices in line with Distribution Agreement/ Compensation scheme and incentive scheme /Tax rules and using automation where appropriate.
   

Requirements:

Leadership Essential:

• Caring mentor: Coaches others and develops the team.
• Curious learner: Demonstrates curiosity and a willingness to experiment with new approaches and continuous improvement.
• Determined business-driver: Drives ownership and accountability.
• Education: Bachelor’s degree of Economics, Business Administration, Insurance
• Experience: Min. 10 years in Insurance or Financial services industry
• Proficient in MS Office
• Master in compensation system/policy admin system
• Good communication skills
• Stakeholder management

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.