Application Support Engineer

Posted:
10/4/2024, 9:53:26 AM

Location(s):
Kolkata, West Bengal, India ⋅ Bengaluru, Karnataka, India ⋅ Karnataka, India ⋅ West Bengal, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Dell EMC SAN Architecture and Design, Netapp Storage Area Network (SAN) Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues related to critical business systems. - Collaborate with cross-functional teams to identify and solve application-related problems. - Provide support to end-users and address their queries and concerns. - Contribute to the improvement of system performance and stability. - Stay updated with the latest technologies and industry trends to enhance application support services. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dell EMC SAN Architecture and Design, Netapp Storage Area Network (SAN) Administration. - Strong understanding of storage area network (SAN) administration. - Experience in designing and implementing Dell EMC SAN solutions. - Knowledge of Netapp storage systems and their administration. - Familiarity with storage protocols such as Fibre Channel, iSCSI, and NFS. - Experience in troubleshooting SAN-related issues and optimizing storage performance. Additional Information: - The candidate should have a minimum of 3 years of experience in Dell EMC SAN Architecture and Design. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing