Production Control / Customer Service Coordinator

Posted:
2/1/2026, 11:00:10 PM

Location(s):
California, United States ⋅ Ontario, California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Job descriptions may display in multiple languages based on your language selection.

What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.

Job Responsibilities:

  • Travel and work between both Deco East, Deco West and P&F buildings
  • After hours follow up with e-mails/portals/phone calls required
  • Work Canadian statutory holidays as required
  • Work weekends as required
  • To process all EDI releases and manual releases
  • To plan and control shipments
  • Monitoring of customer inventory system queries in a timely manner (if applicable) or providing backup to do this (requires complete familiarity with Ford DDL, Chrysler SMART, Honda systems)
  • Customer delivery performance 99%
  • Responsible for all transportation, logistics and premium freight for customer base
  • Develop customer relationships and provide Best-in-Class service
  • Maintain daily inventory and cycle count adjustment
  • Daily loading of releases, into the MRP software
  • Monitor customer releases daily.  Investigate variances & notify the team of any significant changes in customer demand
  • Maintain and arrange, all routing instructions, routers and expedites, as required
  • Maintain MRP data integrity
  • Maintain production control contact with all assigned customers, as required
  • Departmental Inventory/Reduction/Accuracy targets
  • Set/Verify schedules for equipment
  • Communicate with suppliers to ensure materials are delivered as required
  • Create work instructions for daily, monthly, yearly responsibilities and be able to cross-train as required
  • Ensure schedules/reminders are in place to complete critical monthly & yearly tasks
  • TS16949 awareness and adherence
  • ISO14001 awareness and adherence
  • Work safely and within the guidelines of the Deco Employee Handbook
  • Commitment to continuous improvement and workplace safety
  • Other duties as may be required.
  • Accepts personal responsibility to plan and conduct their work safely in compliance with the Occupational Health & Safety Act as well as company policies and guidelines.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

Worker Type:

Regular / Permanent

Group:

Cosma International