Goal of Function:
- Assist during implementation and optimization of end-to-end processes such as: Source to Pay, Accounts Payable, Master Data, Accounts Receivable and Order to Cash across multiple source systems
- Creation and enhancement of management and business relevant process flows, process analyses and execution apps within the “Process Mining” and “Process Documentation” area
- Partial Project lead of Process Mining implementation projects
Tasks and Responsibilities:
- Close collaboration with the business to understand their challenges, business scenarios and business processes
- Assist in analyzing business needs, providing expertise on possible solutions and implementing & deploying those solutions to the customer
- Make use of the full potential of Celonis EMS to identify process improvement opportunities
- Support technical maintenance of the Celonis infrastructure, ensuring optimal performance, data security, and data integrity.
- Stay updated on the latest trends in Celonis and Process Mining in general to recommend and implement enhancements
- Support training initiatives to the Process Excellence user community
- Assist in building up an active Process Excellence community
- Partial Project lead of Process Mining implementation projects
- Prepare, maintain and update of new and existing support documentation
Qualifications and Education:
- Bachelor's or Master's degree in Business Information Technologies, Computer Science, Business Informatics, Business Administration or a comparable degree program
- Good analytical and problem-solving skills
- Good communication skills
- Team player by contributing, learning and sharing new knowledge and ideas
- Ability to work effectively in a globally dispersed team and business partners
- Basic understanding of Process Mining concepts & ETL technologies
- Familiarity with business process modeling notations, ideally BPMN 2.0, is a PLUS.
- Good technical knowledge especially with SQL and programming (e.g., JavaScript, Python, R)
- MS Office (Excel, Power Point, Word)
- First hands-on experience with Process Mining tools and SAP ECC / S/4HANA is a PLUS
- Fluent in English is a must (written and spoken)
- Additional languages are an advantage but not essential
- Flexible working schedule with late night/early morning support hours if needed