Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Workday Success Plans Team are all about our customers and their entire journey with Workday - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to guidance during their deployments.

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

El equipo de planes de éxito de Workday se centra en nuestros clientes y en todo su recorrido con Workday: creamos programas para ayudarles a generar valor empresarial a partir de sus aplicaciones Workday. El equipo es responsable de ofrecer una variedad de programas y servicios a nuestros clientes, desde demostraciones de funciones hasta orientación durante sus implementaciones.

En Workday, ayudamos a las organizaciones más grandes del mundo a adaptarse al futuro integrando finanzas, recursos humanos y planificación en una única nube empresarial. Trabajamos duro y nos tomamos en serio lo que hacemos. ¡Pero también nos gusta divertirnos! Ponemos a las personas en primer lugar, celebramos la diversidad, impulsamos la innovación y hacemos el bien en las comunidades donde vivimos y trabajamos.

About the Role

The Subscription Services Engagement Manager will simultaneously handle several projects, coordinating the delivery of packaged services to customers of all sizes and industries around the world. Engagement Managers drive the execution of projects, ensuring success, efficiency and quality via project management practices (e.g., develop project staffing plan, coordinate system access, conducting meetings, etc.) and by handling the customer relationship. Within these projects, Engagement Managers serve as an advocate for Workday, our employees and our customers in equal measure, to complete projects under budget and on time per the definition of each service.

Responsibilities include:

·       Leading projects to deliver Workday Success Plans programs and services.

·       Clearly and successfully communicating project objectives and delivery strategies.

·       Becoming a specialist in Workday Success Plans offering and educating customers throughout the project.

·       Balancing the needs of a large number of concurrent projects.

·       Providing guidance and mentoring to consultants working on your projects.

·       Ensuring projects are accurately planned and staffed.

·       Working with the client project manager to identify and resolve issues that could impact project scope or timeframe.

·       Leading customer meetings and Workday internal operational meetings.

·       Ensuring customers can serve as a reference upon completion of their project.

·       Completing project administration tasks such as updating project forecasts, assisting with team scheduling, and other internal project initiation and closure tasks.

El Gerente de Compromiso de Servicios de Suscripción manejará simultáneamente varios proyectos, coordinando la entrega de servicios empaquetados a clientes de todos los tamaños e industrias en todo el mundo.
Los Gerentes de Compromiso impulsan la ejecución de proyectos, asegurando el éxito, la eficiencia y la calidad a través de prácticas de gestión de proyectos (por ejemplo, desarrollar un plan de dotación de personal para el proyecto, 
coordinar el acceso al sistema, realizar reuniones, etc.) y manejando la relación con el cliente. Dentro de estos proyectos, los Gerentes de Compromiso actúan como defensores de Workday, nuestros empleados y nuestros clientes en igual
medida, para completar proyectos dentro del presupuesto y a tiempo según la definición de cada servicio.

Responsabilidades incluidas:

· Liderar proyectos para entregar programas y servicios de Workday Success Plans.

· Comunicar de forma clara y exitosa los objetivos del proyecto y las estrategias de entrega.

· Convertirse en especialista en Workday Success Plans ofreciendo y educando a los clientes durante todo el proyecto.

· Equilibrar las necesidades de un gran número de proyectos concurrentes.

· Proporcionar orientación y tutoría a los consultores que trabajan en sus proyectos.

· Garantizar que los proyectos estén planificados y dotados de personal con precisión.

· Trabajar con el gerente de proyecto del cliente para identificar y resolver problemas que podrían afectar el alcance o el cronograma del proyecto.

· Liderar reuniones con clientes y reuniones operativas internas de Workday.

· Garantizar que los clientes puedan servir como referencia al finalizar su proyecto.

· Completar tareas de administración de proyectos, como actualizar pronósticos de proyectos, ayudar con la programación del equipo y otras tareas internas de inicio y cierre de proyectos.

About You

Basic Qualifications: 

Senior Subscription Services Engagement Manager

·       5+ years of project management experience with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.

·       5+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.

Subscription Services Engagement Manager

·       3+ years of project management experience with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.

·       3+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.

Other Qualifications:

·       Passion for customer service

·       Excellent organization, time management, verbal and written communication skills

·       Solid understanding of at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services Procurement

·       Capable of influencing, interacting and collaborating with senior executives, internally and externally

·       Ability to work on multiple engagements simultaneously

·       Ability to travel up to 10%

Cualificaciones básicas: 

Gerente de proyecto: 

• Más de 3 años de experiencia en gestión de proyectos con implementaciones de HCM, nómina, finanzas o estudiantes dentro de medianas empresas, grandes empresas, educación superior y/o gobiernos estatales y locales.

• Más de 3 años de experiencia implementando aplicaciones Workday, Oracle, SAP, PeopleSoft o similares.

Gerente de Proyectos Senior:

• Más de 5 años de experiencia en gestión de proyectos con implementaciones de HCM, nómina, finanzas o estudiantes dentro de medianas empresas, grandes empresas, educación superior y/o gobiernos estatales y locales.

• Más de 5 años de experiencia implementando aplicaciones Workday, Oracle, SAP, PeopleSoft o similares.

Otras calificaciones:

• Pasión por el servicio al cliente.

• ·Excelente organización, gestión del tiempo, habilidades de comunicación verbal y escrita.

• Sólido conocimiento de al menos una de las siguientes áreas de negocio: Recursos Humanos, Beneficios, Nómina, Libro Mayor, Cuentas por Pagar/Cobrar, Adquisición de Servicios

• Capaz de influir, interactuar y colaborar con altos ejecutivos, interna y externamente.

• Capacidad para trabajar en múltiples compromisos simultáneamente

• Posibilidad de viajar hasta el 10%

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!